Insurance Claims Examiner
3 days ago
**Job Title:** Senior Liability Loss Adjuster
**Location:** South West, UK
Lawes Insurance Recruitment is seeking a talented Senior Liability Loss Adjuster to join our team. As a key member of our insurance claims team, you will be responsible for managing liability claims ranging from minor slips and trips to catastrophic events.
The role offers flexible working arrangements within our clients' City Centre offices and the option to work from home. Regular regional travel is required, with occasional overnight stays depending on location.
You will be supporting valued clients in proactively handling and settling a mixed caseload of third-party liability claims, typically up to £100k. Your primary focus will be on establishing liability through thorough investigation and providing support and advice on claims issues to policyholders within specified timeframes.
Your portfolio of work will consist of a mixture of employers' liability and public liability claims, including investigate and report-only cases and those requiring cradle-to-grave management. Client relationships will be essential in this role, as you will be responsible for managing and delivering SLAs and KPIs, as well as interacting with clients and brokers to ensure efficient claims handling and business development opportunities.
Key responsibilities will include:
- Liaising with colleagues across different business areas, such as Property, Major & Complex Loss, Contractor Connections, and Legal Services, to ensure seamless claims processing.
- Collating and recording all necessary statements and evidence for each claim.
- Providing expert technical knowledge within the adjusting arena and staying up-to-date with industry developments.
- Managing and maintaining accurate records and databases to ensure compliance with regulatory requirements.
We are looking for an experienced and skilled individual with a proven track record in handling full-range EL/PL and product liability claims. A strong understanding of the insurance market, excellent technical knowledge, and proficiency in scoping software and handheld device use are essential.
The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with clients, colleagues, and other stakeholders. A keen eye for detail, flexibility in travelling, and a full UK driving licence are also essential.
**Estimated Salary:** £45,000 - £55,000 per annum, depending on experience.
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