Customer Experience Manager Contract

7 days ago


Bury St, Suffolk, United Kingdom Sainsbury's Supermarkets Ltd Full time

About the Role

We're looking for a Customer Experience Manager to join our team at Sainsbury's Supermarkets Ltd. As a Customer Experience Manager, you'll be responsible for delivering exceptional customer service and leading a team of colleagues to achieve this goal.

Key Responsibilities

  • Support the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area.
  • Work closely with another Customer Experience Manager to share ideas and identify ways to improve things.
  • Provide a brilliant handover from each shift to the next.
  • Help your team to put themselves in the customers' shoes and take genuine pride in how we deliver a better service.

What You'll Get

  • A clear induction and orientation to help you get up to speed quickly.
  • A training plan specific to your needs that you'll build alongside your manager.
  • The support and opportunity to deliver excellence in your role.
  • A competitive salary and benefits package, including a discount card, free food and hot drinks, and generous holiday entitlement.

About Us

Sainsbury's Supermarkets Ltd is a leading retailer with a passion for food and customer service. We're committed to helping every customer enjoy the very best experience, and we're looking for talented individuals like you to join our team.



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