Customer Experience Manager Contract
7 days ago
About the Role
We're looking for a Customer Experience Manager to join our team at Sainsbury's Supermarkets Ltd. As a Customer Experience Manager, you'll be responsible for delivering exceptional customer service and leading a team of colleagues to achieve this goal.
Key Responsibilities
- Support the Lead Customer Experience Manager to deliver improved customer and retail outcomes in your area.
- Work closely with another Customer Experience Manager to share ideas and identify ways to improve things.
- Provide a brilliant handover from each shift to the next.
- Help your team to put themselves in the customers' shoes and take genuine pride in how we deliver a better service.
What You'll Get
- A clear induction and orientation to help you get up to speed quickly.
- A training plan specific to your needs that you'll build alongside your manager.
- The support and opportunity to deliver excellence in your role.
- A competitive salary and benefits package, including a discount card, free food and hot drinks, and generous holiday entitlement.
About Us
Sainsbury's Supermarkets Ltd is a leading retailer with a passion for food and customer service. We're committed to helping every customer enjoy the very best experience, and we're looking for talented individuals like you to join our team.
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