Technical Sales Specialist
4 weeks ago
At fish4.co - Jobboard, we're seeking a skilled Technical Sales Specialist to join our team. As a key member of our sales team, you will be responsible for understanding and demonstrating the technical aspects of our products or services to potential customers.
Key Responsibilities:
- Product Knowledge: Develop a deep understanding of our products or services, including their features, capabilities, and technical specifications.
- Customer Engagement: Engage with potential customers to understand their technical requirements and challenges, and conduct product demonstrations and presentations tailored to their needs.
- Technical Support: Provide pre-sales technical support and expertise to customers, and assist them in understanding the technical aspects, features, and benefits of our products.
- Solution Design: Work with customers to design solutions that meet their specific requirements, and collaborate with our engineering or development team to customize products if necessary.
- Proposal and Quotation Preparation: Assist in preparing technical proposals, quotations, and tender documents, and ensure that they align with customer needs and expectations.
- Sales Collaboration: Collaborate closely with our sales team to identify and qualify leads, and participate in customer meetings alongside our sales representatives.
- Documentation: Create and maintain technical documentation, including user manuals, technical specifications, and product datasheets.
- Feedback Loop: Gather feedback from customers and share insights with our product development team for continuous improvement.
- Post-Sales Support: Assist in post-sales activities such as installation, integration, and troubleshooting, and act as a liaison between the customer and our technical support team.
Qualifications and Skills:
- Educational Background: A bachelor's degree in a relevant technical field or equivalent.
- Technical Knowledge: Strong understanding of our products or services, including their features, capabilities, and technical specifications.
- Communication Skills: Excellent verbal and written communication skills are crucial for effectively explaining technical concepts to non-technical stakeholders.
- Sales Acumen: Ability to understand customer needs and align them with the benefits of our products or services.
- Problem-Solving Skills: Capable of identifying and addressing technical challenges or concerns raised by potential customers.
- Team Collaboration: Works well in a collaborative environment, especially with sales teams and product development teams.
- Customer Focus: A customer-centric approach with a focus on providing the best solutions to meet their needs.
- Time Management: Efficiently manages time and priorities to meet customer demands and sales targets.
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