Restaurant Operations Manager
4 weeks ago
Fumo Manchester is seeking a highly skilled Restaurant General Manager to lead our team and drive business growth.
About the Role:
The successful candidate will be responsible for increasing revenue and profitability within the restaurant, ensuring Manager Controller Profit is in line with company financial targets, and monitoring stocks and wastage to maintain acceptable levels.
Key Responsibilities:
- Responsible for the increase in revenue and profitability within the restaurant.
- Ensure Manager Controller Profit is in line with the company financial targets.
- Ensure stocks and wastage are monitored, accounted for, and kept within an acceptable level.
- Accountable and responsible for accurate delivery of new inventory, with timely invoice processing within the company required timeframe.
- Accountable and responsible for high customer feedback scores on all platforms.
- Oversee the day-to-day operations of the restaurant locations, ensuring a good working relationship with front of house and back of house team members. Also including managing staff and corrective actions as necessary with support from the head office HR team.
- Managing team rotas, holidays, and absences.
- Ensure compliance with internal company policies and industry regulations.
- Accountable for cash handling and governance of closing down procedures.
- Hire new team members through our company Applicant Tracking System and other approved methods of recruitment.
- Train, develop, and manage team to company standards in all aspects of their roles, maintaining high levels of customer service and employee engagement.
Requirements:
- 5 years' experience in a similar role.
- Team management experience.
- Excellent communication skills.
- Meticulous attention to detail, highly organized, and capable of handling multiple tasks.
- A proactive self-starter who can work independently with good judgment and minimal direction.
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