Bowling Centre Attendant

1 week ago


Wigan, Wigan, United Kingdom Hollywood Bowl Group Full time
About This Role

Are you passionate about delivering exceptional customer experiences and working as part of a dynamic team? Do you thrive in fast-paced environments and enjoy interacting with people from all walks of life?

We're currently seeking a highly motivated and friendly Team Member to join our centre team. As a Team Member, you'll play a vital role in ensuring our customers have an unforgettable experience every time they visit us.

Responsibilities

Our ideal candidate will be responsible for delivering exceptional customer service, handling customer queries, and maintaining a clean and welcoming environment. You'll also be trained to handle cash transactions, operate the tills, and deal with customer complaints in a professional manner.

Key Responsibilities:
  • Provide exceptional customer service and respond to customer queries in a timely and professional manner.
  • Handle customer complaints and resolve issues in a fair and prompt manner.
  • Maintain a clean and welcoming environment by adhering to health and safety standards.
  • Operate the tills and handle cash transactions accurately and efficiently.
  • Train to handle customer queries and concerns in a professional and respectful manner.

Requirements

To be successful in this role, you'll need to possess excellent communication and interpersonal skills, be able to work well under pressure, and be flexible with your working hours. You'll also need to be comfortable working in a fast-paced environment and be able to maintain a high level of attention to detail.

Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and maintain a high level of attention to detail.
  • Flexible with working hours and able to work in a fast-paced environment.
  • Candidate must be able to work in a dynamic environment and maintain a positive attitude.

About Us

Hollywood Bowl Group is a leading entertainment company that operates bowling and golf centres across the UK and Canada. Our mission is to provide an unforgettable experience for our customers, and we're committed to delivering exceptional customer service in a fun and welcoming environment.

We're passionate about creating a diverse and inclusive workplace that promotes equal opportunities for all employees. We believe that our employees are our greatest asset, and we're committed to supporting their development and growth.

We're an equal opportunities employer and welcome applications from all qualified candidates.

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