Client Service Ambassador

1 month ago


Bicester, Oxfordshire, United Kingdom Bicester Village Full time

Role Overview

Bicester Village is currently seeking a highly skilled Senior Client Advisor to contribute to the success of our luxury sales team.

The ideal candidate will possess excellent communication skills, a passion for client service, and a keen understanding of the luxury retail sector.

Key Responsibilities

  • Deliver exceptional client experiences, fostering long-term relationships and ensuring seamless sales processes.
  • Stay up-to-date with Moncler products and collections, providing expert advice to clients.
  • Support the management team in achieving sales targets, maintaining store operations, and developing team members.
  • Embodies the Moncler Customer Experience: warmth, empathy, curiosity, agility, and business acumen.

Requirements

  • Previous experience in sales roles, preferably in luxury fashion or retail.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Fluency in English and another language is a plus.


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