Store Leadership and Operations Manager

2 weeks ago


Twickenham, United Kingdom Lidl GB Full time
Job Overview

We are seeking a highly skilled Store Leadership and Operations Manager to lead our store team in the absence of the Store Manager. This role requires strong leadership, problem-solving, and communication skills to manage the store effectively.

Estimated Salary Range

£45,000 - £60,000 per annum, depending on location, plus 10% London Allowance.

About the Role

The Store Leadership and Operations Manager will be responsible for:

  • Setting an example for the Store Team and delivering excellent customer service
  • Managing the store independently in the absence of the Store Manager
  • Leading and inspiring the team to achieve their potential using our Leadership & Company Principles
  • Monitoring KPIs and managing the till area
  • Providing exceptional customer service and resolving customer queries
  • Ensuring compliance with Health and Safety laws and standards
Requirements

To be successful in this role, you will need:

  • Experience leading and developing a team in a fast-paced environment
  • Excellent communication and interpersonal skills
  • A knack for time management, delegation, and problem-solving
  • The confidence to support your team through every shift
  • A passion for providing outstanding customer service
  • The ability to monitor and improve KPIs
Benefits

We offer a range of benefits, including:

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Ongoing training
  • Enhanced family leave
  • Plus, more of the perks you deserve
Culture

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Our culture is based on individuality, fairness, respect, and inclusivity. If you're ready to take your career to the next level, join us at Lidl GB.



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