Warehouse IT Technical Support Engineer

4 days ago


Cambridge, Cambridgeshire, United Kingdom Amazon Full time

About the Opportunity

We are looking for an experienced Warehouse IT Technical Support Engineer to join our team at Amazon. As a key member of our IT team, you will be responsible for providing technical support and maintenance for our warehouse IT equipment.

Key Responsibilities

  • Hardware and Software Support: Provide technical support for our warehouse staff, resolving hardware and software issues efficiently.
  • Equipment Setup and Maintenance: Perform routine setup and maintenance tasks on our IT equipment, including imaging and troubleshooting of devices.
  • Customer Service: Communicate effectively with customers regarding the status of repairs, ensuring their satisfaction with the work completed.

Requirements

  • Experience: At least 3 years of experience in a similar role, preferably in a warehouse or logistics environment.
  • Certifications: CompTIA A+, CompTIA Network+, or other industry-relevant certifications.

What We Offer

  • Salary: £38,000 - £50,000 per annum (dependent on experience).
  • Benefits Package: Comprehensive benefits package, including health insurance, pension scheme, and generous holiday allowance.


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