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Customer Service Representative

2 months ago

Ringwood, Hampshire, United Kingdom Careline Support Ltd Full time

Careline Support Ltd is seeking a skilled Customer Service Representative to join our team. As a Support Line Agent, you will be responsible for providing exceptional service to our clients. Your primary role will be to handle customer inquiries and resolve issues in a timely and professional manner.

**Key Responsibilities:**

* Respond to customer inquiries via phone and email
* Resolve customer complaints and issues in a professional and courteous manner
* Provide product information and support to customers
* Work collaboratively with internal teams to resolve customer issues

**Requirements:**

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
* Ability to work independently and as part of a team

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment

**About the Role:**

Our Support Line Agents play a critical role in providing exceptional customer service to our clients. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.