Technical Support Specialist
17 hours ago
This exciting opportunity has arisen for a Technical Support Specialist to provide high-quality technical assistance to our customers.
About the RoleThe successful candidate will be responsible for reviewing and processing customer orders, responding to customer queries, and resolving any technical issues that may arise.
Key Responsibilities- To review and process customer orders, ensuring accuracy and attention to detail.
- To respond to customer queries via telephone and email, providing expert technical support.
- To troubleshoot and resolve technical issues in a timely and professional manner.
- To maintain accurate records of customer interactions and order processing.
- Previous technical support experience is essential.
- Excellent problem-solving skills and a strong technical knowledge base.
- Effective communication and interpersonal skills are required.
- Ability to work under pressure and meet deadlines.
£28,000 - £32,000 per annum.
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