London Market Operations Quality Specialist

23 hours ago


Worthing, West Sussex, United Kingdom Aviva Full time

Quality & Controls Expertise

The successful candidate will be responsible for ensuring the Operational Team meets established Quality standards. This role will involve building and delivering a Quality Framework, implementing and managing controls, conducting data quality audits, analysing data to generate insight, developing and maintaining quality documentation, training and educating the teams on quality control procedures, and collaborating with cross-functional teams.

This is an excellent opportunity for someone with a passion for implementing and managing controls, data quality & analysis, and continually improving quality processes. The ideal candidate will have prior knowledge of the Insurance industry and London Market experience, as well as previous experience within a Quality / Risk & Control environment, and/or Change.

Key responsibilities include:

  • Ensuring Operational Teams meet established Quality standards
  • Building and delivering a Quality Framework
  • Implementing and managing controls
  • Conducting data quality audits
  • Analysing data to generate insight
  • Developing and maintaining quality documentation
  • Training and educating teams on quality control procedures
  • Collaborating with cross-functional teams

The salary for this role is estimated at between £35,000 and £50,000 per annum, depending on location, skills, experience, and qualifications.



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