Client Relationship Manager

3 weeks ago


Manchester, United Kingdom Havas Lynx Full time

About Us

We are Havas Lynx Group, a creative communications agency dedicated to changing the way the world does healthcare communications for the better. Our team of over 500 talented professionals in Manchester and London works tirelessly to bring about positive change in the lives of people affected by healthcare challenges.

Job Summary

We are seeking an experienced Senior Planner to join our team as a Healthcare Communications Specialist. As a key member of our planning department, you will be responsible for developing and implementing strategic plans for our clients in the healthcare industry.

As a Healthcare Communications Specialist, you will lead client relationships and develop strong collaborative relationships with Account Handlers and Creatives on your team. You will proactively ensure a thorough understanding of the brand, product, and overarching strategy for the project you are assigned to.

You will take responsibility for shaping and delivering research and insights for your own projects. This will include performing competitor analysis, reviewing activity, behavior, and data to identify strengths and weaknesses, and making informed recommendations based on your findings.

Our ideal candidate will have previous experience in a similar role (agency experience required) and a proven track record of leading client relationships in a similar environment. They will also have experience of leading and mentoring others, critically assessing the performance of an account, and taking proactive action to address areas of underperformance.

What We Offer

We offer a comprehensive benefits package, including hybrid working (3 days a week in the office), starting holiday allowance of 28 days annual leave + Bank Holidays, option to buy, carry or sell holidays, early Friday finish throughout the year, seasonal working hours, enhanced family leave, pay and return to work benefit scheme, extensive L&D support, sabbatical opportunities, season ticket interest-free loans for travel, cycle to work scheme, life insurance (4x salary), company pension scheme, fully compensated company events, volunteer days, wellbeing programme, +Medicash healthcare benefit, and 24/7 access to a free, confidential and independent Employee Assistance Programme.

Salary Estimate

£70,000 - £90,000 per annum, depending on experience.



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