Client Relationship Manager

3 days ago

Manchester, United Kingdom WDC Creative Full time

Are you our next Client Relationship Manager?


Are you an experienced professional with a passion for building strong client partnerships? WDC Creative, a leading design consultancy, is seeking a dynamic Client Relationship Manager to join our team.


At WDC, we craft and deliver exceptional design strategies that drive real-world results for our clients. As a Client Relationship Manager, you’ll play a pivotal role in understanding, managing and nurturing client relationships, ensuring their needs are met while fostering long-term partnerships that contribute to our continued success.


What we’re looking for

  • A graduate with a minimum of 5 years of relevant UK work experience post-graduation, ideally in account management, client services, or a related role within the creative or design sector.
  • Proven expertise in managing client relationships, with the ability and confidence to build trust, credibility, and rapport at all levels.
  • Exceptional organisational and communication skills, enabling you to manage multiple accounts and projects effectively.
  • Experience in managing creative projects including brand building, brand communications, web design and delivery and digital marketing.
  • A strategic thinker who can identify client needs, align them with our creative services, and deliver tailored solutions that exceed expectations.
  • A team player who thrives in a fast-paced, collaborative environment and is committed to delivering excellence.
  • An interest in exploring how we can work together more sustainably and responsibly.


What you’ll do

  • Serve as the primary point of contact for your clients for all their creative needs, ensuring clear, effective communication that builds strong relationships through mutual respect.
  • Work closely with internal creative teams to deliver the best possible client outcomes, on time and within budget.
  • Proactively and strategically identify opportunities to grow client accounts, introducing new services and solutions to drive mutual success.
  • Oversee project timelines, budgets, and deliverables, ensuring all expectations are consistently met or exceeded.
  • Represent WDC with professionalism, creativity, and a client-focused approach that reflects our values.


What we offer

  • A friendly, stimulating and supportive workplace culture where creativity and collaboration thrive. Your contributions will be encouraged, recognised and rewarded.
  • Opportunities to work with an inspiring portfolio of clients across diverse sectors. You’ll work with a variety of brands, from global businesses to non-profits, ensuring no two days are the same.
  • A competitive salary and benefits package which acknowledges your expertise and contributions. You will have 29 days of holiday per year (including your birthday), plus paid bank holidays. Other benefits include a pension scheme free private health coverage, free life insurance and a cycle-to-work scheme.
  • Professional growth and development opportunities tailored to your personal career aspirations. We’ll provide the support, coaching, and training to necessary to guide your continued development.


Apply now if you’re looking for the opportunity to shine in a purpose-led business. Upload your CV and a cover letter that explains why you’d be a great fit for WDC. We're waiting to hear from you.

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