Technical Business Solutions Specialist
2 days ago
About the Role
We are seeking a highly skilled Digital Service Delivery Expert to join our team at Mastek. As a key member of our digital services team, you will play a critical part in bridging the gap between technical and business teams.
In this role, you will be responsible for ensuring that digital services are designed and delivered in alignment with user needs, GDS standards, and organizational goals.
The ideal candidate will have a strong technical background, excellent stakeholder management skills, and a proven ability to deliver within multidisciplinary Agile teams.
Key Responsibilities
- Requirement Gathering and Analysis:
- Collaborate with stakeholders to elicit, analyze, and document detailed technical and business requirements.
- Ensure that requirements are user-focused, measurable, and aligned with GDS principles.
- Develop user stories, acceptance criteria, and process maps to support iterative delivery.
- GDS Alignment and Compliance:
- Ensure that all deliverables meet GDS standards, including preparing for and supporting service assessments.
- Work closely with teams to embed GDS principles, such as user-centered design, accessibility, and open standards, into technical solutions.
- Technical Collaboration:
- Act as a liaison between business stakeholders and technical teams, translating complex technical concepts into actionable insights.
- Collaborate with developers, architects, and UX teams to define technical solutions that meet business objectives and user needs.
Skills and Experience Required
- Technical Expertise:
- Proven experience in working on complex technical projects, preferably in digital services or software development.
- Ability to understand and document technical architecture, data flows, and integration points.
What We Offer
- The opportunity to contribute to meaningful digital services that improve public outcomes.
- A collaborative and innovative environment aligned with GDS standards.
- $65,000 - $90,000 per annum, depending on experience.
Salary Range
We offer a competitive salary range of £52,500 - £75,000 per annum, based on location and experience, plus benefits.
Located in London/Leeds, we offer a flexible working environment and opportunities for professional growth and development.
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