Senior IT Solutions Leader

24 hours ago


North Shields, North Tyneside, United Kingdom Department of Work & Pensions - Digital Full time

About Us

">

The Department of Work & Pensions - Digital is the UK's largest government department, responsible for helping people into work and making payments worth over £195 billion a year to support vulnerable members of society.

Your Role

">

As a Senior IT Service Manager, you will ensure we deliver IT services and support that achieve value and quality. You will define and maintain mechanisms to meet performance targets and work with finance teams to manage budgets.

Key Responsibilities

">
  • ">
  • Leading a team of six in delivering IT services and support">
  • Shaping and implementing the people and service strategy for support services">
  • Driving engagement, availability, performance, and process maturity">
  • Coordinating analysis and resolution of complex issues arising">
  • Creating, strengthening, and owning stakeholder/business relationships">
  • Managing cost attribution for services consumed by internal and external stakeholders">
">

Requirements

">

We are looking for someone with experience in leading IT Service Management teams to deliver multi-channel IT support. You should have strong communication skills and be able to create, strengthen, and own stakeholder/business relationships to drive service quality and value for money.

What We Offer

">

We offer a competitive salary of £55,557, plus a pension with employer contributions of 28.97%. You will also benefit from hybrid working, flexible hours, and a great work-life balance.

Benefits

">
  • ">
  • Flexible working, including flexi hours and days">
  • Family-friendly policies">
  • Time off volunteering and charitable giving">
  • Discounts and savings on shopping, fun days out, and more">
  • Interest-free loans to buy a bike or a season ticket">
  • Professional development, coaching, mentoring, and career progression opportunities">
">

Location

">

You will be based in one of our digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield.

Salary: £55,557 (plus benefits)



  • North Shields, North Tyneside, United Kingdom KO2 Embedded Recruitment Solutions LTD Full time £50,000

    Company Overview KO2 Embedded Recruitment Solutions LTD is a renowned leader in bespoke software and industrial grade hardware solutions sector with an international customer base. We are seeking an experienced Embedded Software Engineer to join our dynamic Engineering team in North Shields.

  • Software Developer

    16 hours ago


    North Shields, North Tyneside, United Kingdom KO2 Embedded Recruitment Solutions LTD Full time

    Job Description:Our client, a leading provider of bespoke software and industrial-grade hardware solutions, is seeking an experienced Embedded Software Engineer to join their team in North Shields. The successful candidate will be responsible for designing, developing, and implementing embedded software solutions using C/C++ programming languages.About the...

  • Senior Care Leader

    4 weeks ago


    North Shields, North Tyneside, United Kingdom Care UK Full time

    Senior Care Leadership Opportunity at Care UKWe are looking for a passionate and caring individual with a strong desire to help people. As a Senior Care Leader, you will be responsible for leading and supervising your shift, case managing residents, administering and recording medication, and working with the leadership team to develop services. You will...


  • North Shields, North Tyneside, United Kingdom KO2 Embedded Recruitment Solutions LTD Full time

    Position: Embedded Software EngineerSalary: Up to £50,000 per annum.Location: North East England.The Role:A leading provider of bespoke software and industrial-grade hardware solutions is seeking an experienced Embedded Software Engineer to join their dynamic Engineering team in the North East. As a key member of the team, you will play a crucial role in...


  • North Shields, North Tyneside, United Kingdom KO2 Embedded Recruitment Solutions LTD Full time

    Job OverviewKO2 Embedded Recruitment Solutions LTD is a renowned leader in bespoke software and industrial grade hardware solutions sector with an international customer base. We are seeking a skilled Embedded Software Engineer to join our dynamic Engineering team.The successful candidate will be responsible for designing, developing, and implementing...


  • North Shields, North Tyneside, United Kingdom Busy Bees Nurseries Full time

    About the RoleWe are looking for a highly motivated and experienced Early Years Manager to join our team at Busy Bees Nurseries in North Shields. As a Senior Nursery Room Leader, you will be responsible for ensuring the highest standards of childcare and education, while also providing coaching and guidance to our team members.The successful candidate will...


  • North Shields, North Tyneside, United Kingdom Leaders in Care Full time

    Leaders in Care is seeking an experienced Home Manager to lead a small residential care home in Newcastle upon Tyne, focusing on elderly care and dementia services.The successful candidate will have a strong background in managing care homes for older people and a proven track record of delivering high-quality care that exceeds CQC standards.This challenging...

  • C/C++ Expert

    3 days ago


    North Shields, North Tyneside, United Kingdom KO2 Embedded Recruitment Solutions LTD Full time

    Key ResponsibilitiesAs an Embedded Software Engineer, you will be responsible for designing, developing, and implementing high-quality embedded software solutions for our international customer base.You will work closely with cross-functional teams to ensure seamless integration and delivery of projects. Your primary focus will be on creating innovative and...


  • North Shields, North Tyneside, United Kingdom Stangate Recruit Full time

    Job SummarySalary: £90,000 plus bonusThis is an exciting opportunity to join Stangate Recruit as a Performance Growth Leader, driving the operational and performance growth of our training divisions in state-of-the-art training centres in Newcastle, Teesside and North London.About the Position:Direct P&L responsibility for the Company's financial...


  • North Shields, North Tyneside, United Kingdom HC-One Full time

    Senior Carer / Trainee Nursing Assistant Role at HC-One:    HC-One values the contributions of its staff as they strive to deliver high-quality care to residents. In this capacity, Senior Care Assistants will be entrusted with ensuring that residents' care plans are implemented flawlessly. They will also promote a sense of autonomy and choice for...


  • North Shields, North Tyneside, United Kingdom KO2 Embedded Recruitment Solutions LTD Full time

    Job OverviewCompany Background: KO2 Embedded Recruitment Solutions LTD is a renowned leader in bespoke software and industrial grade hardware solutions sector with an international customer base.About the Role: We are seeking a highly skilled Embedded Software Engineer to join our dynamic Engineering team in North Shields. The ideal candidate will play a key...


  • North Shields, North Tyneside, United Kingdom Stangate Recruit Full time

    Job Title: Senior Management PositionWe are seeking a seasoned leader to drive operational growth and performance across our training divisions in North Shields, UK.The ideal candidate will be responsible for overseeing financial performance, implementing key performance indicators (KPIs), and understanding local market trends.Key Responsibilities:Direct...


  • North Shields, North Tyneside, United Kingdom Busy Bees Nurseries Full time

    Opportunity to Grow with Busy BeesWe are seeking an experienced Senior Nursery Room Leader to join our team at our North Shields nursery. As a key member of the management team, you will play a vital role in ensuring the highest standards of childcare and education.About the RoleThis is a fantastic opportunity for a motivated and dedicated individual to take...


  • North Shields, North Tyneside, United Kingdom Zest Business Group Full time

    Zest Business Group, a well-established independent optician in North Shields, is seeking a part-time senior optometric specialist to join their team.Role OverviewThis single testing room practice focuses on delivering quality care and service. The ideal candidate will have a strong background in optics, with excellent communication skills to build...

  • Senior IT Architect

    3 days ago


    North Shields, North Tyneside, United Kingdom Anzet AS Full time

    About Anzet A/S">We are a forward-thinking company that values innovation, collaboration, and customer satisfaction. Our mission is to deliver exceptional digital solutions that exceed our customers' expectations.">Salary Range">The salary for this role is between €90,000 - €120,000 per annum, commensurate with experience.">Key Responsibilities">The...


  • North Shields, North Tyneside, United Kingdom Executive Network Group Full time

    We are seeking a People Business Strategist to join our Executive Network Group team in Newcastle. This permanent role offers a competitive salary and bonus structure.About the Company:Our client is a Financial Services organisation based in Newcastle, looking for a strategic HR Partner to provide operational support to senior leaders. The ideal candidate...


  • North Shields, North Tyneside, United Kingdom Stangate Recruit Full time

    Role Overview:We are Stangate Recruit, a market leader provider of training, learning technology and simulation solutions.Our client is transforming workforce training across the world within the global energy sector.We deliver world-class, industry-focused training solutions enhancing performance enabling people and companies to work smarter, safer, and...


  • North Shields, North Tyneside, United Kingdom This is an IT support group Full time

    Unleash Your Potential: Bar Team MemberAre you passionate about delivering exceptional customer service and creating unforgettable experiences? As a Bar Team Member, you will play a vital role in bringing our vision to life and making every guest's visit truly special.Demonstrate expertise in preparing and serving high-quality food and beverages, exceeding...

  • Care Services Manager

    17 hours ago


    North Shields, North Tyneside, United Kingdom Leaders in Care Full time

    Are you a passionate and experienced leader in care services seeking a new challenge? Leaders in Care, a leading provider of elderly nursing home care, is looking for a seasoned Care Services Manager to drive excellence in residential care.As a key member of our senior leadership team, you will oversee the daily operations of one of our state-of-the-art...


  • North Shields, North Tyneside, United Kingdom Stangate Recruit Full time

    Job SummaryWe are seeking a highly experienced and skilled Regional Operations Director to lead our training divisions located in Newcastle, Teesside, and North London.This is an exceptional opportunity to drive the operational and performance growth of our business units, working closely with our expert instructors and stakeholders to deliver world-class...