Sales Support Specialist

1 month ago


Leicester, Leicester, United Kingdom Recra Consulting Full time
Sales Office Administrator Job Description

We are seeking a highly organized and detail-oriented Sales Office Administrator to join our team at Recra Consulting. As a key member of our sales department, you will play a crucial role in supporting our sales team by effectively managing administrative tasks and ensuring a smooth sales process.

Key Responsibilities:
  • Provide comprehensive administrative support to the sales team, including data entry, filing, and documentation.
  • Process and manage sales orders with accuracy and efficiency, ensuring prompt order fulfillment and customer satisfaction.
  • Coordinate with internal teams to ensure smooth order processing, shipment, and delivery.
  • Respond to customer inquiries promptly and professionally, providing accurate and helpful information.
  • Prepare and distribute sales-related documents, including proposals, quotes, and contracts.
  • Maintain accurate customer and sales data in the CRM system, ensuring data integrity and timely updates.
  • Assist in generating sales reports, forecasts, and analysis to provide valuable insights for decision-making.
  • Collaborate with the marketing team to effectively communicate promotions and campaigns to the sales team and customers.
  • Support the organisation and logistics of sales meetings, events, and customer visits.
  • Schedule appointments and coordinate travel arrangements for the sales team when required.
  • Assist in the onboarding and training of new sales team members, ensuring a smooth transition.
  • Address customer complaints and concerns in a timely and professional manner, striving to provide the best possible resolution.
Requirements:
  • Previous experience in a sales support or office administration role is preferred.
  • Excellent organisational and time management skills with strong attention to detail.
  • Effective communication skills, both written and verbal, with the ability to liaise with internal and external stakeholders.
  • Proficiency in using CRM systems and Microsoft Office tools.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Strong problem-solving skills and the ability to think creatively to find solutions.
  • Friendly and customer-centric approach with a passion for delivering exceptional service.
  • Flexibility and willingness to adapt to changing priorities and deadlines.
  • Positive attitude, ability to work well within a team, and a proactive mindset.

We are committed to building long-lasting relationships with our clients and candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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