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Sales and Administrative Support Specialist

2 months ago

Abbotts Ann, Hampshire, United Kingdom Universal Business Team Full time
{"title": "Sales Administrator", "description": "Key Responsibilities

We are seeking an experienced Sales Administrator to support our Account Manager in an administrative capacity, enabling them to focus on sales efficiently and effectively. As the main point of contact, you will handle customer queries, prepare quotes, and maintain communication with key clients.

This is an office-based role requiring access to a vehicle, as the premises are in a remote location with no public transport.

Key Duties and Responsibilities:
  • Manage customer interactions and enquiries on a day-to-day basis.
  • Handle incoming sales enquiries via phone and email.
  • Update the CRM system with customer interactions and contact details.
  • Proactively add value to the customer experience, ensuring high levels of satisfaction.
  • Collaborate with the sales team to free them of non-selling tasks.
  • Send quotes to customers.
  • Identify opportunities with current customers.
  • Follow up tasks with calls and emails.
Requirements
  • Highly organized and efficient.
  • Expert level of accuracy and attention to detail.
  • Experience in quoting.
  • Proficient in Microsoft Office.
  • Well-organized, with the ability to prioritize tasks to meet challenging targets and tight deadlines.
  • Strong client focus and commercial relationships understanding.
  • Good influencing skills, particularly on the telephone.
Working Hours and Benefits

Monday to Friday, 08:00-16:00 (office-based with some flexibility). Salary: £25,000-£30,000 DOE. Bonus after probation.

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