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Transport Coordinator

2 months ago

Lisburn, United Kingdom McCulla Ireland Limited Full time
Job Overview

McCulla Ireland Limited is a leading provider of logistics and transportation solutions, seeking a highly organized and customer-focused individual to join their team as a Transport Administrator.

This role will require a professional with strong administration skills, attention to detail, and a passion for the transportation industry. The successful candidate will be responsible for owning and resolving customer service contacts, ensuring operational issues are proactively reported, and managing driver and delivery issues.

Key Responsibilities:

  • Manage and resolve customer service contacts and queries in a timely and professional manner.
  • Proactively report and track operational issues impacting customer shipments.
  • Action customer complaints and progress to conclusion.
  • Participate in customer projects and provide administrative support.
  • Manage driver and delivery issues, ensuring correct paperwork and PODs are issued and returned.

Requirements:

  • Previous experience working in a busy administration role and dealing with customers.
  • Strong administration and organizational skills.
  • Able to deal tactfully with a wide variety of people.
  • Strong IT systems experience, including a sound knowledge of Microsoft applications.

Company Culture:

MCCulla Ireland Limited is committed to creating a positive and supportive work environment, recognizing the importance of employee well-being and development. Our business ethos is centered around delivering flexible and tailored solutions to meet the unique needs of our customers.

What We Offer:

  • Full-time position with a competitive salary.
  • Training and development opportunities.
  • Enhanced annual leave entitlement.
  • Matched employee/employer pension contribution.
  • Life and death in service insurance.
  • Additional company benefits.