Key Account Manager
4 weeks ago
About the Role
The Key Account Manager will be a trusted partner to our core customers, building multi-level relationships with key stakeholders to drive above-market growth. Leveraging our unique differentiated products, brand position, and powerful business model, this team member will become an instrumental conduit with key industry partners to help ITW Offsite Segment exceed its growth revenue targets.
Key Responsibilities
- Deliver top-line revenue targets by strategically protecting the profitability of the business.
- Foster effective relationships with all relevant stakeholders (internal and external).
- Act as a conduit for our business to interact at every level with these accounts, ensuring we are a built-in supplier and partner to their businesses.
- Pro-actively seek new market opportunities to grow ITW's business.
- Utilise an entrepreneurial and aggressive growth mindset to accelerate and execute data-driven opportunities for new business and product basket expansions.
- Learn and deliver our Value Propositions on products, software, and brand, utilising our extensive differentiation to drive best-in-class margins and positions.
- Identify and feedback customer pain points for new product innovation pipeline, contributing insights from customers and working with Product teams to drive longer-term projects forward via our customers.
- Pro-actively work with other departments to ensure we are delivering the very best customer service to our most important accounts.
Requirements
- Evidence of strategic Key Account Management within current or previous positions.
- A proven record in growing sales and profitability.
- Proven ability to network and build strong professional relationships.
- Ability to deliver results.
- Ability to say 'no' and drive simplicity in the business.
- Collaborative in nature and able to achieve goals through influence not force.
- Excellent communication and interpersonal skills with strong presentation skills.
- Good computer skills with a strong knowledge of Microsoft Office Suite.
- Strong commercial business acumen.
- Ability to be flexible and adaptable in a changing environment.
About ITW Construction Products (UK/Nordics)
ITW Construction Products UK/Nordics is a division of ITW, innovating, designing, and manufacturing advanced industrial technology. We are industry influencers and market leaders in our fields with high-quality brands at the front of technology and enterprise.
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