Customer Service Representative

4 weeks ago


Preston, Lancashire, United Kingdom Entwistle Green Full time

About the Role:

We are seeking an energetic and enthusiastic customer service specialist to join our team as a Property Manager. As a key contact for our tenants and landlords, you will be responsible for providing a first-class service and building relationships with internal colleagues and customers.

Key Responsibilities:

  • Coordinate urgent and routine repairs and maintenance
  • Liaise with trades people/contractors and keep customers up to date
  • Organise safety inspections and manage remedial works
  • Liaise with landlords following regular property visits
  • Assist customers with general tenancy queries
  • Carry out weekly partnership calls with colleagues and welcome calls with new customers
  • Deal promptly and courteously with communication from landlords, tenants, contractors, and internal partners
  • Provide a first-class service to maximise customer retention
  • Ensure personal and team deadlines are met, service levels maintained, and KPI's achieved

About You:

We're looking for a Property Manager who can build rapport and adapt to the varying needs of our tenants and landlords. You will need:

  • A positive 'can-do' approach
  • Passion for delivering exceptional customer service
  • Confident communicator, both verbal and written
  • Excellent organisational skills with attention to detail
  • Strong time management skills and able to prioritise workload
  • Ability to problem solve
  • Able to remain calm under pressure and work to timescales

What We Offer:

  • 23 days annual leave increasing with length of service
  • Pension scheme
  • Full training, support, and guidance
  • Excellent career progression opportunities throughout the business
  • Outstanding discounts across retail, entertainment, travel, and health
  • Wellness benefits, part of the wellness charity – MIND

About Us:

At Entwistle Green, our passion for property and strong focus on people set us apart. We offer a fun and positive work environment, with opportunities for career growth and development.



  • Preston, Lancashire, United Kingdom Greenbean Full time

    We are seeking a skilled Customer Service Representative to join our team at Greenbean in Preston. The successful candidate will provide exceptional customer service, handle inbound calls, and process customer requests.As a Customer Service Representative, you will work on numerous internal systems, providing outstanding customer service and ensuring...


  • Preston, Lancashire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to deliver exceptional service and support to our customers. The ideal candidate will be a team player with strong communication skills and a passion for providing excellent customer experiences.Key Responsibilities:Engage with customers through various channels to resolve queries and concerns.Collaborate with...


  • Preston, Lancashire, United Kingdom Greenbean Full time

    We are seeking a Customer Service Representative to join our call centre team in Preston on a temporary basis.As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients. You will work in a fast-paced environment, handling customer inquiries and resolving issues in a professional and courteous...


  • Preston, Lancashire, United Kingdom Entwistle Green Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic customer service specialist to join our team at Entwistle Green. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our tenants and landlords, ensuring that they receive a high-quality experience throughout their time...


  • Preston, Lancashire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Preston.Key Responsibilities:Engage with customers to deliver excellent service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless customer experience.Collaborate with team...


  • Preston, Lancashire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and resolving customer queries.Collaborating with internal teams to ensure seamless customer...


  • Preston, Lancashire, United Kingdom Manpower UK Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing excellent customer service to our clients, resolving their queries in a timely and efficient manner.Key ResponsibilitiesProviding exceptional customer...


  • Preston, Lancashire, United Kingdom Entwistle Green Full time

    Customer Service RepresentativeRole – Customer Service Representative (known locally as a Property Manager)We are seeking a highly motivated and enthusiastic customer service specialist to join our team at Entwistle Green. As a Property Manager, you will play a pivotal role in ensuring that our landlord and tenant customers receive a high-quality...


  • Preston, Lancashire, United Kingdom Asda Full time

    About the RoleWe are looking for a Customer Service Representative to join our team in Preston. As a Service Colleague, you will work across various departments to ensure the efficient running of our stores. This role involves serving customers at the checkouts, perfecting pizzas, picking for home deliveries, and replenishing products on the shelves. Our...


  • Preston, Lancashire, United Kingdom Manpower UK Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Manpower UK. As a Customer Service Advisor, you will be responsible for providing excellent customer service to our clients, resolving their queries in a timely and efficient manner.Key ResponsibilitiesProvide exceptional customer service to clients via phone, email, or...


  • Preston, Lancashire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Preston, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate...


  • Preston, Lancashire, United Kingdom Vodafone Australia Full time

    At Vodafone Australia, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a key role in helping our customers troubleshoot technical issues and confidently use our services.Competitive Salary and BenefitsWe offer a range of benefits, including a competitive salary, incentives, and...


  • Preston, Lancashire, United Kingdom Yorkshire Building Society Full time

    About the RoleWe're looking for a Customer Service Representative to join our Branch Network team. As a key member of our team, you'll be responsible for providing exceptional customer service to our members, helping them find the right products and services to meet their needs.Key ResponsibilitiesFacilitate great conversations with our members, providing...


  • Preston, Lancashire, United Kingdom Entwistle Green Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team at Entwistle Green. As a Property Portfolio Manager, you will be responsible for managing a portfolio of properties, building relationships with internal colleagues and customers, and acting as a key contact for tenants and landlords.Key...


  • Preston, Lancashire, United Kingdom Lancashire Wildlife Trust Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Brockholes Nature Reserve. As a key member of our commercial outlets team, you will be responsible for delivering exceptional customer service to visitors and event attendees, ensuring a fantastic experience at our...


  • Preston, Lancashire, United Kingdom Skipton Building Society Full time

    Role OverviewWe are seeking a talented Customer Service Representative to join our team at Skipton Building Society. As a key member of our branch team, you will be responsible for delivering exceptional customer service, providing information about our products and services, and helping customers achieve their financial goals.Key Responsibilities:Engage...


  • Preston, Lancashire, United Kingdom HGS Full time

    Job Title: Customer Service Representative - Hybrid RoleAbout the Role:We are seeking a skilled Customer Service Representative to join our dedicated team in a hybrid role. As a Customer Service Representative, you will be responsible for providing comprehensive assistance to customers across various inquiries. You will utilize our cutting-edge Customer...


  • Preston, Lancashire, United Kingdom HGS Full time

    Job Title: Customer Service Representative - Hybrid RoleAbout the Role:We are seeking a skilled Customer Service Representative to join our team in a hybrid role. As a Customer Service Representative, you will be responsible for providing comprehensive support to our customers through various communication channels. You will utilize our cutting-edge Customer...


  • Preston, Lancashire, United Kingdom HGS Full time

    Job OverviewHGS is seeking a skilled Customer Service Representative to join our dedicated team. As a Customer Service Representative, you will be responsible for providing comprehensive assistance to customers across various inquiries. You will utilize our cutting-edge Customer Relationship Management system to access vital customer information and leverage...


  • Preston, Lancashire, United Kingdom HGS Full time

    Job OverviewHGS is seeking a skilled Customer Service Representative to join our dedicated team in a hybrid role. As a valued member of our team, you will be responsible for providing comprehensive assistance to customers across various inquiries.Key ResponsibilitiesUtilize our cutting-edge Customer Relationship Management system to access vital customer...