Customer Service Ambassador

5 days ago


Accrington, Lancashire, United Kingdom EE Full time
Role Overview

We are passionate about developing talented individuals to deliver exceptional customer experiences.

About the Job:

This role involves working as part of a dynamic team, providing support and guidance to customers across various channels. You will be the face of our company, representing EE's values and ethos in all interactions.

Key Responsibilities:

  • Deliver high-quality customer service, resolving queries and concerns promptly and professionally.
  • Collaborate with colleagues to ensure seamless customer journeys.
  • Stay up-to-date with product knowledge and services to provide informed advice to customers.

Your Benefits:

  • A competitive salary of £20,280 per year, plus incentives and bonuses throughout the year.
  • Huge discounts on EE & BT products, saving you hundreds of pounds annually.
  • Opportunities for career growth and development, including training and mentoring.
  • Season Ticket Loan, volunteering days, and optional private healthcare and dental.

Why Join Us?

EE is committed to creating an inclusive and supportive work environment where everyone feels valued and empowered to succeed. We believe that diversity and individuality drive innovation and excellence, and we're passionate about helping our people grow and develop their careers.



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