Luxury Beauty Retail Director

1 day ago


London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time
Estimated Salary: £45,000 - £65,000 per annum. We are seeking a highly motivated and experienced Luxury Beauty Retail Director to lead our team in achieving exceptional sales results and delivering outstanding customer experiences. As a seasoned retail professional with a deep understanding of the luxury beauty market, you will be responsible for developing and executing sales strategies, managing a team of sales associates, and maintaining strong relationships with key stakeholders. Your expertise in fragrance and cosmetics will enable you to provide exceptional product knowledge and recommendations to customers, driving loyalty and repeat business.

About Us

We are a global leader in the beauty industry, committed to inspiring confidence and empowering individuals to reach their full potential through the power of beauty.


Job Description
  • Develop and execute sales strategies to drive business growth and customer engagement.
  • Lead a team of sales associates to achieve sales targets and deliver exceptional customer service.
  • Collaborate with cross-functional teams to ensure seamless execution of sales initiatives.
  • Maintain up-to-date knowledge of luxury beauty products and trends to provide expert advice to customers.

Key Responsibilities
  • Monitor and analyze sales performance and customer satisfaction metrics.
  • Provide coaching and feedback to sales associates to enhance sales skills and customer service.
  • Identify opportunities to improve operational efficiency and suggest solutions.
  • Promote company-wide initiatives to foster a culture of excellence and teamwork.

Requirements
  • Proven track record of success in luxury retail sales leadership roles.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Able to work effectively in a fast-paced environment with multiple priorities.
  • Demonstrated passion for luxury beauty and commitment to customer satisfaction.

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