Crypto Success Strategist
24 hours ago
Bitpace is a leading provider of crypto payment solutions. We are seeking a skilled Crypto Success Strategist to lead and manage our customer success team.
About the RoleThe ideal candidate will have at least 7-10 years of experience in customer success, account management, or a related field, with a proven track record of driving customer success, satisfaction, and retention in a B2B environment.
We offer a competitive salary range of $120,000 - $180,000 per annum, based on experience.
Key Responsibilities- Lead, mentor, and develop the customer success team to achieve company goals and individual career growth.
- Foster a customer-centric culture within the team and across the organisation.
- Collaborate with other departments (Sales, Marketing, Product, Finance, compliance,...) to ensure a cohesive approach to customer success.
Required Skills and Qualifications:
- Bachelor's degree in Business, Finance, or a related field.
- Deep understanding of cryptocurrency, blockchain technology, payments and the fintech industry.
- Strong leadership, communication, and interpersonal skills.
- Analytical mindset with the ability to leverage data to drive decisions.
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