Residential Experience Coordinator
16 hours ago
Job Description:
The Recruitment Crowd (Yorkshire) seeks an experienced Hospitality Manager to lead its care home in Great Yarmouth. The successful candidate will oversee all aspects of hospitality services, manage housekeeping and maintenance teams, and develop initiatives to improve resident satisfaction. Requirements include a background in hospitality, strong leadership skills, and knowledge of relevant regulations.
Duties and Responsibilities:
- Supervise and mentor staff members to ensure excellent customer service
- Develop and maintain comprehensive policies and procedures for hospitality operations
- Monitor and report on key performance indicators for hospitality services
- Engage with local communities and partners to promote the care home's services and reputation
Estimated Salary: £34,000 - £39,000 annually
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