Community Safety Specialist
4 weeks ago
About the Role
We are seeking a highly skilled Community Safety Specialist to join our team at PA Housing. As a key member of our community safety team, you will play a pivotal role in ensuring the safety and security of our residents within our communities.
Key Responsibilities
- Champion a customer-centric approach across our communities, anticipating resident needs and proactively addressing them.
- Represent the organisation in a professional manner at external forums such as MARAC meetings and case conferences as required.
- Coordinate and oversee crime prevention programs, including neighbourhood watch groups, safety awareness campaigns, and community policing initiatives.
- Encourage unconventional thinking and inspire inventive solutions to improve resident experiences.
Requirements
- Knowledge of community safety principles, crime prevention strategies, and relevant legislation.
- Practical experience of using Landlord and Tenant legislation and best practice.
- Minimum of 2-3 years' experience within a customer service environment working for a Housing Association or other public service organisation, in a capacity which involved face-to-face interaction with customers, resolving difficult issues.
- Detailed knowledge of Housing Law.
What We Offer
We offer a dynamic and supportive work environment, with opportunities for professional growth and development. Our hybrid working model allows for flexibility and work-life balance, with the option to work from home or in the office. We also offer an optional 9-day fortnight scheme, allowing for additional flexibility and recharge time.
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