Installation Support Manager
12 hours ago
Role Overview:
We are seeking a highly organized and communicative Template and Installation Coordinator to join our team at Howdens Joinery in Normanton, West Yorkshire.
As a key member of our production team, you will be responsible for coordinating the template and installation teams for Howden Work Surfaces, ensuring smooth communication and efficient workflow.
Key Responsibilities:
- Establish and maintain relationships between the template and installation departments.
- Maintain accurate records and system information for each template and installation, including customer-specific requirements.
- Prepare and distribute clear instructions for installations, incorporating customer-specific requirements or information.
- Implement quality control measures to achieve 'right 1st time' for Work Surfaces installation.
- Monitor and update information on the company CRM throughout the installation process.
Requirements:
- At least 3 years of coordination or administration experience in a busy office environment.
- Exceptional communication and interpersonal skills, with the ability to work effectively across different levels within the business.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Strong written and verbal communication skills.
- Ability to multitask and adapt to changing priorities, while maintaining a high level of attention to detail.
What We Offer:
- A competitive salary, bonus, and benefits package.
- Free on-site parking and free meals at our canteen.
- A supportive and dynamic work environment, offering opportunities for growth and development.
- A contributory pension scheme with up to 12% employer contribution.
About Our Business:
Howdens Joinery is a leading supplier of trade kitchens, joinery, and hardware, operating over 800 depots across the UK and Europe. Our commitment to excellence and innovation has earned us a reputation as the first choice for trade professionals, with annual sales exceeding £2.3 billion.
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