Sales Manager

2 weeks ago


Bolton, Bolton, United Kingdom Kia Full time

Unlock your career potential as a Sales Manager at Bolton Kia, where you'll lead the service team to deliver exceptional customer experiences. With a competitive salary of £51,000 and exciting benefits, this role is perfect for those who thrive in fast-paced environments.

We're seeking an experienced professional with excellent communication skills to manage a team of 26 and drive business growth. If you have a passion for delivering high-quality service and promoting customer relationships, we'd love to hear from you.

Main Responsibilities:

  • Develop and implement effective service standards and procedures.
  • Manage service desk communications with both the team and customers.
  • Promote good customer relationships, improving satisfaction while maintaining quality and repair times.
  • Address customer concerns and complaints in a timely and professional manner.
  • Create and present regular progress reports to senior management.
  • Maintain high housekeeping standards throughout the workshop and car park areas.
  • Foster a culture of excellence in after-sales experience for customers.
  • Demonstrate exceptional organisation and diary management skills.
  • Proficient in Microsoft Office and service-related programmes.
  • Hold a full clean driving license.

Benefits:

  • Employee Car Scheme (car lease + insurance all included from £80/month)
  • Private Medical Care (Vitality)
  • Annual Health Checks and free flu jabs offered
  • Private Dental Care (Denplan, £0 excess)
  • Pension with enhanced employer contribution
  • Income Protection & Life Assurance
  • Critical Illness Protection
  • 25 days Annual Leave + Bank Holidays
  • Enhanced family leave policies
  • Wellness benefits including cycle to work scheme, free eye tests, employee assistance programme, and more.

Location: Our state-of-the-art dealership spans across two separate buildings on Middlebrook Retail Park, with step-free access and ample free parking located off Junction 6 of the M61.


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