ICT Infrastructure Manager

4 weeks ago


Norwich, Norfolk, United Kingdom Reed Technology Full time

We are seeking a highly skilled IT Manager to join our team at Reed Technology. The successful candidate will be responsible for managing our clients' IT infrastructure, ensuring the smooth operation of our systems and networks.

Key Responsibilities:
  • Conduct daily backups and server checks to ensure data integrity and system availability.
  • Perform monthly updates on Microsoft Servers to maintain security and performance.
  • Manage out-of-hours work, including occasional Saturday mornings for server updates and evening oversight for third-party software installations.
  • Set up new PCs and laptops, manage licenses, SSL certificate renewals, and user accounts.
  • Project manage significant network changes, software upgrades, and new installations.
  • Ensure compliance with UK GDPR and WEEE regulations for equipment disposal.
  • Maintain working relationships with software support houses and manage networks, telephony, communications, and digital dictation systems.
  • Administer phone system changes, Exchange server email diverts, and VPN user setup.
  • Monitor firewall and cybersecurity, and prepare user accounts for new starters.
Requirements:
  • Demonstrable experience in managing IT hardware and systems.
  • Proficiency in managing server updates, software installations, and hardware setups.
  • Knowledge of GDPR, WEEE regulations, and general data management practices.
  • Experience with network management, telephony systems, and cybersecurity monitoring.
  • Ability to manage out-of-hours work as required.

To be considered for this role, please submit your CV and cover letter detailing your relevant experience and qualifications.



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