Technical Support Specialist
3 days ago
Service Desk Analyst - IT
About the RoleWe are seeking a highly skilled and motivated individual to provide exceptional technical support as a Service Desk Analyst. The ideal candidate will work closely with the Service Desk Manager to ensure seamless service delivery.
Key Responsibilities- Provide timely and effective technical support to clients via phone, email, and ticketing systems
- Analyze and resolve complex IT issues, escalating when necessary
- Collaborate with internal stakeholders to identify and implement process improvements
- Degree in Computer Science or related field, or equivalent experience
- Proven track record of delivering excellent customer service
- Strong analytical and problem-solving skills
Salary: £14 per hour
About Our CompanyAdecco is a leading provider of workforce solutions and business process outsourcing services.
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