Technical Support Specialist

3 days ago


Great Yarmouth, Norfolk, United Kingdom Course Full time
Job Title

Service Desk Analyst - IT

About the Role

We are seeking a highly skilled and motivated individual to provide exceptional technical support as a Service Desk Analyst. The ideal candidate will work closely with the Service Desk Manager to ensure seamless service delivery.

Key Responsibilities
  • Provide timely and effective technical support to clients via phone, email, and ticketing systems
  • Analyze and resolve complex IT issues, escalating when necessary
  • Collaborate with internal stakeholders to identify and implement process improvements
Requirements
  • Degree in Computer Science or related field, or equivalent experience
  • Proven track record of delivering excellent customer service
  • Strong analytical and problem-solving skills

Salary: £14 per hour

About Our Company

Adecco is a leading provider of workforce solutions and business process outsourcing services.



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