Customer Service Representative
1 week ago
Furniture Village is a multi-award winning family business that truly values its people. We are seeking a talented and committed Customer Care Advisor to join our customer care team, based in Bedfordshire.
About the JobThis is a full-time, permanent role offering a market-leading salary of £31,750, along with a Group performance bonus of 10% potential.
- We want individuals who can combine their personality, skillset, and tools we provide to deliver top results for the customer and the team.
- As a valued member of the Village Family, you will be working in a fast-paced environment, providing effective and professional communication through all channels.
- Demonstrate to customers that you care, and you are here to help them.
- Handle incoming calls, emails, and Live chat, providing solutions and putting the customer in the right place.
- Use training and support provided to give high-quality responses on Social Media and review platforms.
- Work some weekend days on a rota basis to cover our seven-day operation.
- A competitive salary of £31,750 - £34,925 per annum.
- The opportunity to develop and grow with the business.
- Generous staff sale discounts at Furniture Village.
- A work environment that truly understands the value of its people.
- A chance to be part of a growing, award-winning family-run business.
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