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Service Delivery Manager
2 months ago
We are seeking a highly skilled and experienced professional to join our team as a Service Manager. This is a challenging and rewarding role that will require you to develop and implement strategies to deliver a high-quality accommodation pathway service.
Key Responsibilities- Lead the team to develop and implement strategies, policies, and guidance to deliver a high-quality accommodation pathway service.
- Provide expert advice and guidance on accommodation for migrated communities across the organisation and wider partnership landscape.
- Oversee the management of the accommodation portfolio, ensuring an appropriate role is maintained and that residents receive the support they need to sustain their accommodation.
- Maintain links with service providers in the county to ensure the development of relevant provision of specific services for migrated communities.
- Develop effective relationships with managers or partners across the wider organisation and external stakeholders.
- Effectively manage budgets and undertake business planning and performance management.
- Postgraduate/professional qualification in management or the service specialism, or equivalent level of significant experience demonstrating comprehensive application of knowledge in a relevant setting.
- Significant recent and relevant experience in delivering customer-facing services for communities or working within the field of housing/accommodation support or similar discipline.
CRA GROUP LIMITED is a leading provider of accommodation and property services. We are committed to delivering high-quality services that meet the needs of our customers and stakeholders.
