Infrastructure Specialist

3 days ago

Manchester, United Kingdom The Huntsman Group Full time
Job Title: Infrastructure Analyst

We are seeking an experienced Infrastructure Analyst to join our IT team based in Liverpool or Manchester. The successful candidate will be responsible for delivering technical projects, managing and maintaining our infrastructure applications, and providing support to our IT operations team.

Key Responsibilities:
  • Work closely with the Service Delivery Manager to develop and maintain the Operational Infrastructure / IT Systems offer across our UK and International Offices.
  • Support and contribute to the organisation's corporate goals and business objectives.
  • Act as a point of escalation to Service Desk Analysts and support them in identifying, troubleshooting, and resolving complex issues.
  • Embrace change defined by the IT Project Roadmap.
  • Support the IT departmental policies for the organisation, including all service delivery matters, technological matters, hardware and software procurement, and IT services sourcing.
  • Work in a collaborative way with all IT teams to support the implementation of the IT vision and strategy.
  • Proactively contribute to knowledge transfer to the IT Service Desk to move repetitive and well-documented tasks to this team.
  • Create and maintain systems configuration documentation, including creating and maintaining test plans and recovery methods of all systems.
  • Keep up-to-date on infrastructure and security trends, developments, and the associated opportunities and contribute to the development of plans to exploit those trends to improve the IT service delivery to the firm.
Requirements:
  • A strong understanding of VMware management and maintenance.
  • A strong understanding of Microsoft Server technologies and associated services, including Server 2019.
  • A good level of networking knowledge from a troubleshooting and routing perspective. Basic switch configuration knowledge would be desirable.
  • An understanding of Disaster Recovery and High Availability technologies to achieve strong recovery point / recovery time objectives.
  • Microsoft Active Directory, DHCP, DNS, Sites / Services, and native replication technologies.
  • Windows file services, including DFSR.
  • A strong understanding of applications HA technologies and how we can make our applications highly available for BC / DR purposes.
  • A good understanding of monitoring technologies, including tools such as Solarwinds, as well as SNMP and MIB sets to configure and fine-tune service monitoring to correctly alert and give statistics on availability and performance.
  • A good understanding of telephony and phone systems, including SIP trunking and routing.
  • An understanding / reference in the use of change management / problem management.
  • A strong understanding of technical workloads and an analytical focus on troubleshooting time and task management.
Desirable:
  • Office 365, Exchange online, Skype Online, Teams, Intune.
  • Microsoft Single Sign on (Native Azure / SAML) and Multi-Factor Authentication.
  • Microsoft Azure.
  • Mimecast.
  • VMWare VSAN.
  • Datacentre Technologies, including power and cooling to achieve and efficient and green datacentre footprint.
  • An interest in Cyber / Information security.
  • iManage 10 / Cloud / Share.
  • Remote Desktop Services.
  • Aderant.
  • BigHand.

We are an equal opportunities employer and welcome applications from all suitably qualified individuals. Please forward a full CV along with availability to interview/start and salary expectations for initial feedback and a confidential chat.

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