Administrative Professional
2 months ago
Role Overview
Spire Healthcare is seeking a skilled Administrative Professional to support the team in East London & Essex Hub. The successful candidate will be responsible for processing and delivering the administration of all stages of the booking process, including admissions and pre-op assessments across all payors.
Key Responsibilities
- Provide high standard customer service to patients, consultants, NHS partners, staff, and visitors.
- Work effectively and efficiently in line with business demand, adhering to relevant Hub KPIs.
- Be an advocate of excellent customer care while working as a team.
- Make a positive difference to patients' lives through outstanding personalised care.
Requirements
- Proven experience in an administrative and/or customer service environment.
- An accurate approach when working to strict deadlines and confidence when delivering information to key personnel.
- Excellent communication skills, both written and verbal.
- Ability to build relationships with colleagues, consultants, patients, secretaries, and ICBs.
- Proficiency in Microsoft Office, particularly Word, Outlook, and Excel.
- Enthusiastic, self-motivated, able to prioritise and work accurately under pressure with sound numerical and analytical ability and attention to detail.
- Ability to work independently and as part of a team.
- Good organisational skills and time management.
Benefits
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension with flexible retirement options.
- 'Spire for you' reward platform - discount and cashback for over 1000 retailers.
- Free Bupa wellness screening.
- Private medical insurance.
- Life assurance.
Company Overview
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. With 39 hospitals and 8 clinics across England, Wales, and Scotland, Spire Healthcare provides diagnostics, inpatient, day case, and outpatient care.
Equality and Diversity
Spire Healthcare is proud to be an equal opportunities employer, celebrating diversity and committed to creating an inclusive culture for all.
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