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Telesales Representative

2 months ago

ClactononSea, Essex, United Kingdom BT Group Full time

Telesales Representative

Are you a driven, energetic, and goal-oriented individual looking for a challenging role in sales? We have an exciting opportunity for a Telesales Representative to join our vibrant team at BT Group.

In this role, you will be responsible for connecting with prospective customers over the phone, understanding their unique needs, and offering tailored solutions that make a difference. You'll be the voice of our company, building lasting relationships and providing top-notch service.

Key Responsibilities:

  • Engage and Connect: Conduct outbound sales calls to our existing customer base, forging strong connections and understanding their needs.
  • Tailor Solutions: Identify customer needs and recommend products or services that perfectly match their requirements.
  • Book Appointments: Arrange appointments for customers to visit one of our stores.
  • Closed Deals: Use your persuasive skills to close sales and exceed targets.
  • Follow Up: Maintain customer records in our system and follow up on leads to keep the sales pipeline flowing.
  • Customer Delight: Deliver exceptional customer service that leaves a lasting impression.
  • Stay Informed: Keep up-to-date with product knowledge and industry trends to communicate effectively and confidently with customers.

Requirements:

  • Experience: Previous experience in telesales or a similar role is essential.
  • Communication Skills: Excellent verbal communication skills with the ability to build rapport and engage customers.
  • Sales Savvy: Strong negotiation and persuasive skills, with a proven track record of meeting or exceeding sales targets.
  • Team Player: Ability to work independently and collaboratively within a team.
  • Organizational Skills: Strong time management and organisational abilities.
  • Positive Attitude: An outgoing personality and a positive, can-do attitude towards sales.
  • Education: High school diploma or equivalent. Additional certifications in sales or marketing are a plus.

Benefits:

  • Competitive Salary: Enjoy a highly competitive salary package that rewards your hard work and dedication.
  • Commission Structure: Boost your earnings with our attractive commission structure based on your sales performance.
  • Comprehensive Training: Benefit from thorough training that equips you with the skills and knowledge to excel.
  • Dynamic Environment: Join a lively and supportive team that celebrates success and fosters growth.

Apply now and be part of a winning team that's passionate about sales and customer success.