Cloud Service Delivery Specialist

5 hours ago


London, Greater London, United Kingdom InfraView Ltd Full time

Award-winning IT Managed Services Provider InfraView Ltd is seeking a skilled Service Delivery Manager to lead the delivery of support services for multiple users. This role involves developing and enhancing strategic relationships, managing financial issues, and identifying areas for service improvement.

Key skills required include ITIL Foundation certification, experience working with cloud environments such as Azure, AWS, and/or Google Cloud Platform (GCP), and a proven track record as an SDM. Strong relationship management, people management, commercial management, and quality assurance skills are also essential.

The estimated salary for this position is £375 per annum, based on industry standards and the company's location in London. The role will involve management and delivery of all support services, developing and enhancing strategic relationships, managing financial issues, and identifying areas for service improvement.

Job Description:

  • Management and delivery of all support services for multiple users.
  • Developing and enhancing strategic relationships.
  • Manage financial issues relating to budgets and forecasts to maximise profit.
  • The ability to handle difficulties, performance problems, and conflict between team members.
  • Identify areas within current methods for service improvement.


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