Port Operations Assistant

1 week ago


Tilbury, United Kingdom Queen Victoria Seamans Rest Full time
Job Title: Port Operations Assistant

We are seeking an experienced and reliable individual to fill the role of Port Operations Assistant at Queen Victoria Seamans Rest.

The successful candidate will be responsible for supporting the Centre Manager in the day-to-day operations of our seafarers' centre, including driving duties and customer service.

Key Responsibilities:

  • Drive seafarers to and from the centre as needed.
  • Ensure all areas of the centres are always clean and tidy and report any defects or maintenance issues to the Centre Manager.
  • Support Centre Managers in managing all aspects of the operation of the seafarers' centre bar / café and shop in line with QVSR seafarers' centre policy and procedure.
  • Assist seafarers with phone top-ups and data SIMs, and with connecting to the internet.
  • Provide a 'bureau de change' facility for seafarers in line with current legislation.
  • Assist in maintaining adequate stock of all items for sale and conduct monthly stock takes.
  • Enter all sales through the till. Process customer payments using cash or centre's point of sale (POS) system.
  • Display merchandise in a well organised manner.
  • Assist seafarers in locating the products and merchandise they need.
  • Prepare and serve refreshments as and when required.
  • Assist with centre functions as and when required.
  • Perform centre opening and closing procedures accurately and on time.

Competencies and Qualifications:

  • Genuine interest in working with people and building relationships.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexible and adaptable approach to work.

Estimated Salary: £28,000 - £33,000 per annum, based on location and experience.


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