Software Support Specialist

1 month ago

Watford, Hertfordshire, United Kingdom Glenellyis Full time
{"title": "Software Support Analyst", "description": "Software Support Analyst

At Glenellyis, we are seeking a skilled Software Support Analyst to join our team. As a Software Support Analyst, you will be responsible for providing technical support to clients, performing installations and upgrades of software, and analyzing client information to identify key details to enable user stories to be created and presented to the Product Owner.

Key Responsibilities:

  • Provide technical support to clients and perform installations and upgrades of software.
  • Analyze client information to identify key details to enable user stories to be created and presented to the Product Owner.
  • Project manage multiple projects ensuring successful software releases and deployment of new customer systems, within set timeframes.
  • Collaborate with team members across the business in both commercial and technical roles.
  • Organize and lead meetings with customer IT teams and end users to understand project scope and requirements.

Requirements:

  • Customer service - Customer orientated with experience working with customers and understanding their needs.
  • Technical training - Experience in training users in software applications.
  • Support experience - Background in software support or technical helpdesk experience.
  • ISS and SQL knowledge - Familiarity with setting up websites, IIS, SQL or a strong willingness to learn.
  • Communication skills - Excellent communication, both written and verbal.

What We Offer:

  • Competitive salary.
  • 25 days holiday allowance.
  • Company pension.
  • Life insurance.
  • Attractive office environment and great team atmosphere.
  • Central Hertford office location.
", "lang_code": "en"}

  • Software Installation Specialist

    2 weeks ago

    Watford, Hertfordshire, United Kingdom PSI Software AG Full time

    Job Title: Software Installation SpecialistPSI Software AG is a leading provider of production management solutions in the metals industry, with over 50 years of experience in delivering customized solutions to maximize plant performance.We are seeking a skilled Software Installation Specialist to join our team. In this role, you will be responsible for...

  • Software Installation Specialist

    2 weeks ago

    Watford, Hertfordshire, United Kingdom PSI Software AG Full time

    At PSI Software AG, we're seeking a skilled Software Installation Specialist to join our team. As a key member of our installation team, you'll be responsible for installing and configuring our software solutions in various customer and PSI environments. Your expertise will be crucial in planning and coordinating installations with customers and internal...

  • IT Support Specialist

    1 month ago

    Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Enra Specialist Finance. As a key member of our IT department, you will be responsible for providing exceptional support to our staff, ensuring that all IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesProvide first-line support for IT-related...

  • IT Support Specialist

    1 month ago

    Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Enra Specialist Finance. As a key member of our IT department, you will be responsible for providing exceptional support to our staff, ensuring that all IT-related issues are resolved efficiently and effectively.Key ResponsibilitiesProvide first-line support for IT-related...

  • Software Support Specialist

    2 months ago

    Watford, Hertfordshire, United Kingdom Glenelly Recruitment Solutions Full time

    Job Summary: Glenelly Recruitment Solutions is seeking a highly skilled Software Support Specialist to join our team. As a Software Support Specialist, you will be responsible for providing technical support to clients, performing installations and upgrades of software, and collaborating with team members across the business. Key Responsibilities: Provide...

  • Software Support Specialist

    2 months ago

    Watford, Hertfordshire, United Kingdom Glenelly Recruitment Solutions Full time

    Job Summary: Glenelly Recruitment Solutions is seeking a highly skilled Software Support Specialist to join our team. As a Software Support Specialist, you will be responsible for providing technical support to clients, performing installations and upgrades of software, and collaborating with team members across the business. Key Responsibilities: Provide...

  • Software Support Specialist

    2 months ago

    Watford, Hertfordshire, United Kingdom Glenelly Recruitment Solutions Full time

    Job Summary: Glenelly Recruitment Solutions is seeking a highly skilled Software Support Specialist to join our team. As a Software Support Specialist, you will be responsible for providing technical support to clients, performing installations and upgrades of software, and collaborating with team members across the business. Key Responsibilities: Provide...

  • Software Support Specialist

    2 months ago

    Watford, Hertfordshire, United Kingdom Glenelly Recruitment Solutions Full time

    Job Summary: Glenelly Recruitment Solutions is seeking a highly skilled Software Support Specialist to join our team. As a Software Support Specialist, you will be responsible for providing technical support to clients, performing installations and upgrades of software, and collaborating with team members across the business. Key Responsibilities: Provide...

  • IT Support Specialist

    1 month ago

    Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    IT Support Specialist - Enra Specialist FinanceWe are seeking a highly skilled and experienced IT Support Analyst to join our team at Enra Specialist Finance. As a key member of our IT department, you will be responsible for providing exceptional technical support to our staff, ensuring that our IT systems and infrastructure are running smoothly and...

  • IT Support Specialist

    1 month ago

    Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    IT Support Specialist - Enra Specialist FinanceWe are seeking a highly skilled and experienced IT Support Analyst to join our team at Enra Specialist Finance. As a key member of our IT department, you will be responsible for providing exceptional technical support to our staff, ensuring that our IT systems and infrastructure are running smoothly and...

  • IT Support Specialist

    1 month ago

    Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    {"Key Responsibilities": "As a key member of our Enra Specialist Finance team, you will be responsible for providing exceptional IT support to our staff.Key Accountabilities:Troubleshoot IT-related problems, from software to hardware, including laptops, mobiles, and printers.Administer Active Directory, creating user accounts, resetting passwords, and...

  • IT Support Specialist

    1 month ago

    Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    {"Key Responsibilities": "As a key member of our Enra Specialist Finance team, you will be responsible for providing exceptional IT support to our staff.Key Accountabilities:Troubleshoot IT-related problems, from software to hardware, including laptops, mobiles, and printers.Administer Active Directory, creating user accounts, resetting passwords, and...

  • IT Support Specialist

    4 weeks ago

    Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    Job Title: Information Technology Support AnalystAt Enra Specialist Finance, we are seeking a highly skilled and motivated IT Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our staff, ensuring that our IT systems and infrastructure are running smoothly and...

  • IT Support Specialist

    4 weeks ago

    Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    Job Title: Information Technology Support AnalystAt Enra Specialist Finance, we are seeking a highly skilled and motivated IT Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our staff, ensuring that our IT systems and infrastructure are running smoothly and...

  • IT Support Specialist

    1 month ago

    Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Analyst to join our team at Enra Specialist Finance. As a key member of our IT department, you will be responsible for providing exceptional technical support to our staff, ensuring that our IT systems and infrastructure are running smoothly and efficiently.Key ResponsibilitiesFirst-Line...

  • IT Support Specialist

    1 month ago

    Watford, Hertfordshire, United Kingdom Enra Specialist Finance Full time

    Job SummaryWe are seeking a highly skilled and experienced IT Support Analyst to join our team at Enra Specialist Finance. As a key member of our IT department, you will be responsible for providing exceptional technical support to our staff, ensuring that our IT systems and infrastructure are running smoothly and efficiently.Key ResponsibilitiesFirst-Line...

  • Software Support Specialist

    1 month ago

    Watford, Hertfordshire, United Kingdom Glenelly Recruitment Solutions Full time

    Software Support AnalystWe are seeking a skilled Software Support Analyst to join our team at Glenelly Recruitment Solutions. As a Software Support Analyst, you will be responsible for providing technical support to clients, performing installations and upgrades of software, and collaborating with team members across the business.Key Responsibilities:Provide...

  • Software Support Specialist

    1 month ago

    Watford, Hertfordshire, United Kingdom Glenelly Recruitment Solutions Full time

    Software Support AnalystWe are seeking a skilled Software Support Analyst to join our team at Glenelly Recruitment Solutions. As a Software Support Analyst, you will be responsible for providing technical support to clients, performing installations and upgrades of software, and collaborating with team members across the business.Key Responsibilities:Provide...

  • Software Support Specialist

    2 months ago

    Watford, Hertfordshire, United Kingdom Glenellyis Full time

    Software Support Analyst RoleWe are seeking a skilled Software Support Analyst to join our team at Glenellyis. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, ensuring the smooth operation of our software solutions.Key Responsibilities:Provide technical support to clients, including...

  • Software Support Specialist

    2 months ago

    Watford, Hertfordshire, United Kingdom Glenellyis Full time

    Software Support Analyst RoleWe are seeking a skilled Software Support Analyst to join our team at Glenellyis. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, ensuring the smooth operation of our software solutions.Key Responsibilities:Provide technical support to clients, including...