Workforce Scheduling Coordinator

3 weeks ago


Redditch, Worcestershire, United Kingdom Arcus FM Full time
Workforce Scheduling Controller

We are seeking an experienced Workforce Scheduling Controller to join our team at Arcus FM on a permanent basis at our Redditch office.

Your new role will be within our Central Team, where you will be responsible for delivering on set SLAs/KPIs and providing exceptional customer service.

Key Responsibilities:

  • Communicate effectively with various stakeholders to ensure seamless scheduling operations.
  • Deliver on set SLAs/KPIs to maintain high levels of customer satisfaction.
  • Provide best-in-class customer service to internal and external customers.

Requirements:

  • Experience in workforce scheduling and planning.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.

About Arcus FM:

Arcus FM is a leading provider of facilities management services. We are committed to delivering exceptional customer service and providing opportunities for career development.



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