Sales and Customer Service Professional
3 weeks ago
As a highly skilled Sales and Customer Service Professional, you will play a vital role in delivering exceptional customer experiences at Arnold Clark in Glasgow.
The estimated salary for this position is £30,000 - £35,000 per annum, with uncapped earning potential.
About the Job:
Job OverviewThis is a unique opportunity to showcase your amazing customer service skills and enjoy every working day to the full.
- Providing excellent customer service and ensuring that every customer leaves the dealership satisfied
- Selling the right sales package for the customer, from finance to servicing, with integrity and professionalism at the top of your list.
- Building and maintaining lasting and sincere relationships with customers through every step of the sales process
- Co-ordinating the order and delivery of vehicles and keep everything running smoothly.
- Meeting those monthly sales expectations and customer experience standards like a boss.
- Working as part of a dynamic team to make sure deadlines are met and we always make good on our promises.
- Staying in touch with our customers to offer them a great aftersales experience.
- Helping our customers find the right car, based on what they need
- Delivering outstanding, 5-star service for every customer - that means going the extra mile for everyone who walks through the door.
- Collaborating with colleagues to achieve sales targets and meet customer needs.
- Ensuring that all customer interactions are handled efficiently and effectively.
- Managing multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail.
- Conducting thorough vehicle presentations and demonstrating a range of cars to ensure the customer makes an informed decision.
- Identifying and addressing customer concerns promptly and professionally.
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