Sales and Customer Support Professional

3 weeks ago


Glasgow, Glasgow City, United Kingdom Jones Whyte LLP Full time
About the Role
\
We are seeking a talented Sales and Customer Support Professional to join our team as a Client Service Advisor. In this sales-based role, you will be responsible for managing both inbound and outbound sales enquiries across our legal departments.

Your primary objective will be to deliver an exceptional client experience, converting enquiries into successful engagements.

You will need to handle calls of a sensitive nature with compassion, understanding, and professionalism, ensuring clients feel supported throughout their interaction.

As a Client Service Advisor, you will build strong, trusting relationships with prospective and existing clients in a short period of time.

Enquiries will come through various channels, including phone calls, emails, and our lead management system, so you must be able to seamlessly manage and prioritise tasks across multiple platforms.

This is an excellent opportunity for a confident, empathetic, and detail-oriented individual to excel in a fast-paced, client-focused environment.



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