Technical Support Professional for London Location

4 weeks ago


City Of London, United Kingdom Devonshire Hayes Recruitment Specialists Ltd. Full time

At Devonshire Hayes Recruitment Specialists Ltd., we are seeking a skilled IT Support Engineer to provide exceptional service to our clients in the City of London.

The ideal candidate will possess excellent communication skills and have experience working with various technologies, including Office 365, Windows 10 and 11, Mac devices, SharePoint, Teams, Active Directory, MS Azure, MFA, and more.

About the Role

This is a full-time position that requires on-site attendance 5 days a week. The successful candidate will be responsible for providing first- and second-line support for IT knowledge, IT & AV support, reception support, meeting room support, and IT relationship/supplier management.

  • Provide technical assistance to users across all supported platforms and technologies.
  • Support IT & AV equipment and systems, ensuring seamless operations.
  • Act as a liaison between the client's IT team and vendors or suppliers.
  • Maintain accurate records of user requests and technical issues.
Requirements and Qualifications

We are looking for an individual with:

  • Excellent problem-solving skills and attention to detail.
  • Strong understanding of ITIL framework and change management policies.
  • Experience with Windows Autopilot, Conditional Access, and other relevant technologies.
  • Ability to work independently and as part of a team.
  • Frequent travel to client sites may be required.
Benefits

Our competitive salary package includes:

  • A generous annual salary of £45,000 - £55,000 depending on experience.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.


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