Technical Support

3 months ago

London, United Kingdom Transport for London Full time

**Technical Support**
**043291**

**Organisation**
- SYSTEMS AND INFRASTRUCTURE MAINTENANCE AND RENEWALS

**Job**
- Power

**Position Type**
- Full Time

**Location**: Tufnell Park (post will require travel to multiple locations across London)

**Salary**: £35,000 - £45,000

**Overview of project/role**

Reporting to the Technical Services Manager, the Technical Support team is responsible for providing direct technical support to the maintenance delivery managers within Power and Electrical. A key requirement of this role is the collation of maintenance documentation, the quantitative and qualitative review of maintenance and test outcomes, and the recording of the findings into AMIS and other systems to support maintenance planning and FRACAS processes, etc. In addition, this roles takes an active role in supporting the implementation and delivery of internal projects including Maintenance Modernisation, Lean initiatives and other Opex related projects.

**Key Accountabilities**

The role is diverse and varied by its nature in providing comprehensive technical support to delivery managers as required. The principal accountabilities will include some or all of the following:

- Production of various periodic and ad-hoc technical reports and statistics
- Preparation and review of Workplace Risk Assessments, COSHH Assessments, Work Instructions and Method Statements, etc.
- Arrange outages, access and third party resources
- Download and assessment of equipment test results
- Procuring equipment materials and stores including technical enquiries to manufacturers
- Preparation of maintenance documentation and recording outcomes on Ellipse and other systems
- Closure of AMIS Work Orders through input of maintenance outcomes and root causes
- Management of local competency and calibration databases
- Actively supporting the delivery of Maintenance Modernisation, Lean and Opex projects

**Skills, Knowledge & Experience**

**Skills**
- Ability to work under minimum supervision and self motivated (Essential)
- Ability to work under pressure working to tight deadlines (Desirable)
- Attention to Detail (Essential)
- Strong IT literacy, able to quickly adopt and understand new systems (Essential)
- Ability to adapt and modify systems for use in the specific asset or business area required (Essential)

**Knowledge**
- An ONC or equivalent in Electrical Engineering - Power (Essential)
- A high level of numerical skills i.e. A level Standard Maths (or equivalent) (Desirable)
- A high level of literacy skills i.e. A level Standard English (or equivalent) (Desirable)
- Excellent working knowledge of Microsoft Excel (Essential)
- Good understanding and experience of asset management systems i.e Ellipse or Maximo and reporting software (Essential)
- Good working knowledge of power and electrical assets (Essential) and their maintenance and inspection requirements (Desirable)

**Experience**
- Experience in undertaking risk assessments and determining risk controls and mitigations (Desirable)
- Experience administration techniques for maintenance contracts (Desirable)
- Experience at producing reports, presentations and report writing (Essential)
- Experience of working within an Electricity Network in a railway environment (Highly Desirable)
- Experience of working as a member of a team with shared objectives (Desirable)

**Equality, diversity and inclusion**

**Application Process**

Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. PDF format preferred and do not include any photographs or images

**Benefits**
- In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
- 29 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
- Tax-efficient cycle-to-work programme
- Retail, health, leisure and travel offers
- Discounted Eurostar travel

  • Technical Support Officer

    3 months ago

    London, United Kingdom Deekay Technical Full time

    1. To develop and maintain high quality administrative and management information systems to support the work of the team, and ensure that all key project documentation is filed in accordance with council procedures. 2. To work in conjunction with relevant senior officers to ensure that administrative and project support is provided to cover the...

  • Technical Support Engineer

    2 months ago

    City of London, United Kingdom Rise Technical Recruitment Ltd Full time

    Technical Support Engineer (Electronics/EV) London Up to £60,000 + Bonus + Development + Training + Great Package Are you an electronics engineer with a keen eye for technical detail and continuous improvements that is looking for the opportunity to develop a career within the rapidly growing EV charging sector?Do you want the chance to join a growing...

  • Junior Technical Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Rise Technical Recruitment Full time £26,000 - £30,000

    Exciting Opportunity for Aspiring Service Engineers We are seeking a driven individual eager to embark on a career in technical support within a thriving organization that prioritizes comprehensive training and career advancement. About the Company:With over three decades of experience, our client is a leader in the design and production of cutting-edge...

  • Technical Support Engineer

    2 weeks ago

    City of London, United Kingdom Rise Technical Recruitment Limited Full time

    Position OverviewTechnical Support Engineer (Aquatic Systems)Preferred locations include major urban areasSalary Range: £38,000 - £42,000 + Overtime + Company Vehicle + Additional Training + Career Advancement + Employee BenefitsAre you skilled in maintaining and servicing aquatic systems and looking for a self-directed and specialized position? In this...

  • Site Technical Leader

    2 weeks ago

    London, Greater London, United Kingdom CV Technical Full time

    Technical Manager Company Overview:CV Technical is a prominent player in the manufacturing sector, recognized for its commitment to excellence and quality in food production. We are currently seeking a dedicated Site Technical Manager to enhance our operations. This role offers the chance to work within a globally recognized organization that prioritizes...

  • Technical Officer

    3 weeks ago

    Hammersmith & Fulham, Greater London, United Kingdom Technical Network Full time

    About the RoleWe are seeking a dedicated and knowledgeable Technical Officer to join our Capital Direct Delivery Team within the Economy Department. Reporting to the Senior Programme Manager, you will play a pivotal role in providing day-to-day technical support to ensure our capital delivery works are legally compliant and efficiently executed.This role...

  • Site Technical Leader

    2 weeks ago

    London, Greater London, United Kingdom CV Technical Full time

    Technical Manager Company Overview:CV Technical is a prominent player in the manufacturing sector, renowned for its commitment to excellence in food production and quality assurance. We are currently seeking a Site Technical Manager to enhance our operations. This role is perfect for a dedicated professional eager to contribute to a well-established...

  • Technical Support

    3 months ago

    London, United Kingdom MachineMax Full time

    Overview: ‍ MachineMax is a game changing construction tech start-up that is positioned to disrupt and transform the construction and mining industry. Far from your typical start-up, MachineMax has been incubated with a fortune 50 corporate partner. At the heart of it, we are a technology company. If you like working with an exciting team that is working...

  • IT Technical Support

    3 months ago

    London, United Kingdom Lufthansa Technik Landing Gear Services UK Full time

    Your main tasks include, among others: 2nd line technical desktop support for all onsite users, including management of the Servers and Routers 1st line Technical support for home users Act as a liaison between multiple departments/group IT, making sure this is done from start to finish Involved in multiple IT projects and will be working directly...

  • Senior Technical Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom CV Technical Full time

    Technical Manager Position Company Overview:CV Technical is a prominent player in the manufacturing sector, renowned for its commitment to excellence in food production and quality assurance. We are seeking a Site Technical Manager to enhance our operational capabilities. This role is ideal for a seasoned professional in Supplier and Raw Materials...

  • Senior Technical Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom CV Technical Full time

    Technical Manager Company Overview:CV Technical is a prominent player in the manufacturing sector, recognized for its commitment to excellence in food production and quality assurance. We are currently seeking a dedicated Site Technical Manager to enhance our operational capabilities. This role offers a unique opportunity to work within a globally recognized...

  • Senior Technical Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom CV Technical Full time

    Technical Manager Position Company Overview:CV Technical is a prominent player in the manufacturing sector, recognized for its commitment to excellence and quality. We are currently seeking a Site Technical Manager to enhance our operations. This role is pivotal within our global organization, where quality and food production are paramount. This is an...

  • Senior Technical Operations Manager

    2 weeks ago

    London, Greater London, United Kingdom CV Technical Full time

    Technical Manager Company Overview:CV Technical is a prominent player in the manufacturing sector, recognized for its commitment to excellence in food production and quality assurance. We are currently seeking a Site Technical Manager to enhance our operations. This role is perfect for a seasoned professional in Supplier and Raw Materials Management, looking...

  • Technical Support Support

    2 weeks ago

    London, United Kingdom AUTEL Energy - Europe Full time

    Autel Energy business is booming in Europe. About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent...

  • Technical Support Support

    2 weeks ago

    London, United Kingdom AUTEL Energy - Europe Full time

    Autel Energy business is booming in Europe. About Autel Energy Founded in 2004, Autel Intelligent Technology Corp., Ltd. specializes in the R&D, production, sales, and service of automotive intelligent diagnostics, detection and analysis systems, and automotive electronic components. Autel is one of the world's leading suppliers of automotive intelligent...

  • Technical Support

    3 months ago

    London, United Kingdom Autel Europe GmbH Full time

    Job description: - Responsible for pre-sales/after-sales technical support work, including but not limited to project delivery from inception to commissioning, and ongoing operations projects; - Timely handling of customer feedback on product technical issues, responsible for tracking customer feedback on technical issues and their eventual resolution,...

  • Technical Support

    3 months ago

    London, United Kingdom On The Market Full time

    Technical Support Analyst - Full Job Description Day-to-day Duties and Responsibilities: As a member of the Technical Support team, your main duties are to oversee the successful parsing enquiries generated by those users reach our advertisers. they all have access to a secure website called OnTheMarket Expert, which allows them total control of their...

  • Technical Solutions Consultant

    2 weeks ago

    London, Greater London, United Kingdom Informa Global Support Full time

    Position Overview:The Technical Solutions Consultant will report to the Director of Customer Solutions and will be tasked with assessing Informa's operational requirements and identifying how digital solutions can fulfill those needs by utilizing software, infrastructure, and, if necessary, hardware. This role will promote collaboration among various teams...

  • Technical Applications Specialist

    4 days ago

    London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking a highly motivated and experienced Technical Applications Specialist to join our team at Rise Technical Recruitment Limited. As a key member of our Sales team, you will be responsible for providing technical support to customers and managing projects in collaboration with our Sales team.Key ResponsibilitiesBe the primary...

  • Technical Applications Specialist

    4 days ago

    London, Greater London, United Kingdom Rise Technical Recruitment Limited Full time

    About the RoleWe are seeking a highly motivated and experienced Technical Applications Specialist to join our team at Rise Technical Recruitment Limited. As a key member of our Sales team, you will be responsible for providing technical support to customers and managing projects in collaboration with our Sales team.Key ResponsibilitiesBe the primary...