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Technical Training Specialist
2 months ago
Main Objective of Role
- Deliver effective transfer of technical knowledge and skills to learners in the areas of Software Development, Software Testing, and DevOps.
- Ensure learners acquire a deep understanding of technical concepts and practical skills.
- Provide high-quality, online technical training to support learners' career advancement in information technology.
- Deliver successful training courses that empower learners to apply their technical knowledge confidently in real-world scenarios.
Key Responsibilities
- Design, develop, and deliver exceptional technical training courses across a wide range of IT topics.
- Facilitate engaging learning experiences through interactive sessions, multimedia resources, and hands-on exercises.
- Stay up-to-date with industry trends to ensure training content remains relevant and current.
- Continuously improve training methods and course effectiveness based on participant feedback.
- Prepare learners for qualifications and external examinations.
- Tailor training content to meet the diverse needs of learners, providing personalized support and guidance.
- Monitor learner progress and maintain accurate records to support reporting and compliance.
- Complete required administrative tasks efficiently and in accordance with regulations.
- Contribute to quality improvement initiatives and participate in Netcom meetings.
- Undergo regular observations and professional development activities to maintain expertise.
- Prioritize health, safety, and safeguarding in all activities.
- Promote equal opportunities and ensure fair treatment of all learners.
- Assess learner work as required for accredited qualifications.
Key Performance Indicators
- Learner Satisfaction: Maintain a satisfaction rate of over 85% as measured by learner surveys.
- Learner Success Rates: Achieve a success rate of over 85%, ensuring timely completion of learner goals.
- Learner Paperwork: Ensure all required learner paperwork is completed and submitted within specified deadlines.
- Teaching and Learning Observations: Consistently receive 'good' or 'outstanding' ratings in teaching and learning observations.
Essential Criteria
- Hold a formal teaching qualification (e.g., PGCE, PTLLS, CTLLS) or be actively working towards one.
- Hold a formal assessing qualification or be willing to obtain one.
- Have current experience working in an education and skills establishment.
- Proven experience as a technical trainer or instructor, demonstrating the ability to communicate complex technical concepts effectively to diverse learners.
- Experience in designing and delivering innovative and engaging technical training programs that meet the needs of learners at all levels.
- Experience in collaborating with others to create and update high-quality training materials, ensuring they are current, relevant, and aligned with industry standards.
- Excellent communication skills (oral and written) and demonstrable presentation skills to effectively convey technical concepts to diverse audiences.
- Adaptability to tailor training content to different skill levels, learning styles, and diverse audiences.
- Mentorship and support for learners, guiding them through challenges and providing career guidance.
- Critical problem-solving abilities to address complex technical issues.
Considerations
- Remote working with occasional travel to Netcom's office.
- Salary: £35,000-£40,000.
- 25 days holiday plus birthday off.
- 37.5 hours per week.
- Evening work required (classroom sessions often held from 6pm-9pm).
- Private medical insurance after successful probation period.
- Pension scheme.
