CCTV and Control Room Monitor

12 hours ago


Pontypool, Torfaen County Borough, United Kingdom Torfaen County Borough Council Full time

Job Description


We are seeking a diligent and responsive individual to provide CCTV and control services in Torfaen County Borough.


This role requires an efficient and effective proactive approach to monitoring services, aiming to reduce anti-social behavior, crime, and fear of crime.


The ideal candidate will have strong analytical skills, ability to work under pressure, and excellent eyesight. They should also be proficient in IT systems and demonstrate good communication skills.


Key Responsibilities:



  • Maintain accurate records of incidents and events.
  • Respond promptly to public inquiries and complaints.
  • Analyse and evaluate information to make effective decisions.
  • Work collaboratively as part of a team.

Requirements:



  • Demonstrated literacy and numeracy skills.
  • Proficiency in Microsoft Word, Outlook, and case management tools.
  • Experience dealing with public enquires and complaints.
  • Strong powers of concentration and excellent eyesight.
  • Ability to work calmly and safely under pressured situations.

Desirable Qualifications:



  • Knowledge of the Torfaen & Monmouthshire area.
  • SIA CCTV License.
  • Experience working in a control room environment.
  • Multi-agency partnership working experience.

Salary: £24,980 - £28,205 per annum (dependent on qualifications and experience).


Torfaen County Borough Council is committed to safeguarding and promoting the welfare of its citizens, ensuring a fair and supportive work environment for all employees.



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