Client Services Specialist
1 day ago
We are a leading independent law firm in the North West, offering a competitive salary and excellent benefits. As a Client Services Executive, you will provide high-quality customer service to our firm and fee earners.
The role involves:
- Answering and transferring inbound calls efficiently and professionally
- Maintaining client records on our CRM system
- Handling new enquiries and updating records within the CRM
- Liaising with internal departments to ensure seamless communication
You will be part of a dynamic Operations team, working closely with fee earners to deliver exceptional customer service. This role requires excellent interpersonal, organisational, verbal, and written communication skills.
We offer a range of benefits, including:
- Generous annual leave and private healthcare
- Discretionary bonus scheme and smart working
- Flexible working hours and wellbeing contributions
- Regular team and firm-wide socials, volunteer day, and milestone awards
- A contributory pension scheme and death in service scheme
We are proud to foster a workplace free from discrimination, welcoming applications from individuals from diverse backgrounds. The estimated salary for this role is £30,000 - £40,000 per annum, depending on experience.
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