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Strategic Account Manager
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Liverpool, Liverpool, United Kingdom Angel Solutions Full timeJob Title: Strategic Account ManagerAbout the Role:We are seeking an experienced Strategic Account Manager to join our team at Angel Solutions. As a key member of our sales team, you will be responsible for driving our strategic plan and ensuring the success of our Schools and Multi-Academy Trust clients.Key Responsibilities:* Lead customer "kickoff" calls...
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Strategic Account Manager
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Liverpool, Liverpool, United Kingdom Angel Solutions Full timeJob DescriptionWe are seeking an experienced Account Manager to join our team at Angel Solutions. As a key member of our sales team, you will be responsible for driving our strategic plan and ensuring the success of our Schools and Multi-Academy Trust clients.Key ResponsibilitiesLead customer "kickoff" calls to set expectations, determine priorities, and...
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Strategic Account Manager
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Liverpool, Liverpool, United Kingdom Angel Solutions Full timeAbout the RoleWe are seeking a highly skilled Strategic Account Manager to join our team at Angel Solutions. As a key member of our Sales Team, you will play a crucial role in driving our strategic plan and ensuring the success of our Multi-Academy Trust clients.Key ResponsibilitiesManage the day-to-day of the Multi-Academy Trust team, ensuring seamless...
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Strategic Account Manager
2 weeks ago
Liverpool, Liverpool, United Kingdom Angel Solutions Full timeAbout the RoleWe are seeking a highly skilled Strategic Account Manager to join our team at Angel Solutions. As a key member of our Sales Team, you will play a crucial role in driving our strategic plan and ensuring the success of our Multi-Academy Trust clients.Key ResponsibilitiesManage the day-to-day of the Multi-Academy Trust team, ensuring seamless...
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Strategic Account Manager
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Liverpool, Liverpool, United Kingdom Angel Solutions Full timeJob Title: Strategic Account ManagerWe are seeking an experienced Strategic Account Manager to join our team at Angel Solutions. As a key member of our sales team, you will be responsible for driving our strategic plan and ensuring the success of our Multi-Academy Trust clients.Key Responsibilities:Manage the day-to-day of the Multi-Academy Trust team,...
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Strategic Account Manager
2 weeks ago
Liverpool, Liverpool, United Kingdom Angel Solutions Full timeJob Title: Strategic Account ManagerWe are seeking a highly skilled and experienced Strategic Account Manager to join our team at Angel Solutions. As a key member of our sales team, you will be responsible for driving our strategic plan and ensuring the success of our Multi-Academy Trust clients.Key Responsibilities:Manage the day-to-day of the Multi-Academy...
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Strategic Account Manager
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Liverpool, Liverpool, United Kingdom Angel Solutions Full timeJob Title: Strategic Account ManagerWe are seeking an experienced Strategic Account Manager to join our team at Angel Solutions. As a key member of our sales team, you will be responsible for driving our strategic plan and ensuring the success of our Multi-Academy Trust clients.Key Responsibilities:Manage the day-to-day of the Multi-Academy Trust team,...
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Strategic Account Manager
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Strategic Account Manager
1 month ago
Liverpool, Liverpool, United Kingdom Angel Solutions Full timeJob Title: Strategic Account ManagerWe are seeking a highly skilled Strategic Account Manager to join our team at Angel Solutions. As a key member of our sales team, you will be responsible for driving the growth of our Multi-Academy Trust clients and ensuring their success with our software solutions.Key Responsibilities:Manage the day-to-day activities of...
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Strategic Account Manager
1 month ago
Liverpool, Liverpool, United Kingdom Angel Solutions Full timeJob Title: Strategic Account ManagerWe are seeking a highly skilled Strategic Account Manager to join our team at Angel Solutions. As a key member of our sales team, you will be responsible for driving the growth of our Multi-Academy Trust clients and ensuring their success with our software solutions.Key Responsibilities:Manage the day-to-day activities of...
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Strategic Account Manager
1 week ago
Liverpool, Liverpool, United Kingdom Angel Solutions Full timeJob OverviewWe are seeking a highly skilled Strategic Account Manager to join our team at Angel Solutions. As a key member of our sales team, you will be responsible for driving our strategic plan and ensuring the success of our Multi-Academy Trust clients.Your primary focus will be on managing the day-to-day of the Multi-Academy Trust team, collaborating...
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Strategic Account Manager
2 months ago
Liverpool, Liverpool, United Kingdom Princes Limited Full timeJob Title: National Account ManagerJoin Princes Limited, a leading food and drink manufacturer, as a National Account Manager and take on a challenging role that requires strategic thinking, commercial acumen, and excellent interpersonal skills.Job Purpose:The successful candidate will be responsible for managing key accounts to drive annual turnover,...
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Strategic Account Manager
2 months ago
Liverpool, Liverpool, United Kingdom Princes Limited Full timeJob Title: National Account ManagerJoin Princes Limited, a leading food and drink manufacturer, as a National Account Manager and take on a challenging role that requires strategic thinking, commercial acumen, and excellent interpersonal skills.Job Purpose:The successful candidate will be responsible for managing key accounts to drive annual turnover,...
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Strategic Account Manager
2 months ago
Liverpool, Liverpool, United Kingdom Princes Limited Full timeJob Purpose:To strategically manage key accounts to ensure annual revenue growth, volume, and profit targets are achieved.Key Responsibilities:Create, implement, review, and revise detailed customer business plans to drive the achievement of account full-year sales and volume budgets.Develop business strategies to match the Princes proposition with customer...
Strategic Account Manager
2 months ago
We are seeking a highly skilled and experienced Strategic Account Manager to join our team at Angel Solutions. As a key member of our sales team, you will be responsible for driving our strategic plan and ensuring the success of our Multi-Academy Trust clients.
Key Responsibilities- Manage the day-to-day of the Multi-Academy Trust team, ensuring seamless execution of our sales strategy.
- Collaborate closely with MAT school account managers to drive product usage of our school products, resulting in increased customer satisfaction and retention.
- Conduct regular meetings and Performance Development Plans (PDPs) with team members to help them achieve their goals and objectives.
- Lead customer 'kickoff' calls to set expectations, determine priorities, and discuss implementation plans, ensuring a smooth onboarding process.
- Understand customer requirements, facilitate customer onboarding, deliver product training, promote product adoption and retention, and ensure ongoing customer satisfaction.
- Act as a crucial point of contact and trusted advisor for our Multi-Academy Trust customers, maintaining consistent contact and supporting them through their customer journey with us.
- Manage customer expectations, especially when it comes to product development, ensuring timely delivery and effective communication.
- Work closely with Senior Leadership Teams (SLTs) and Trust Executive teams to ensure they are on track with their goals and desired outcomes, resolving issues and delivering exceptional customer experiences.
- Take a proactive and strategic approach to engage Central Trust teams with our software, ensuring they derive maximum value through advice and guidance at every customer journey stage.
- Continually monitor and measure the performance of each account, keeping track of key account metrics and KPIs, and leveraging real-time data intelligence to proactively intervene in accounts where product usage could be improved.
- Create 'At risk' action plans for accounts you are concerned about, and develop strategic plans and proposals to drive business growth.
- Utilize our CRM database, ACT, daily to maintain Account Plans and keep accurate records of customer conversations, tasks, and opportunity updates.
- Liaise with key customer stakeholders to successfully renew contracts and negotiate price increases where relevant.
- Log product feature requests as and when they arise, and represent the customer in product development meetings.
- Gather testimonials from customers to share with the marketing department, and build strong, long-term customer relationships to foster advocacy that generates new business leads.
- Maximize event attendance for any onsite/online events we are hosting, and actively look for opportunities to upsell other products to our Multi-Academy Trusts.
- Stay up-to-date with news in the education sector that may impact our strategic decisions, and initiate and lead change, influencing internal stakeholders to strive for continued improvement in how things are done.
- Become an enthusiastic brand ambassador for Angel Solutions, contributing innovative ideas to the team, and thrive in a collaborative and supportive team environment, working towards clear objectives.
You will also be expected to update and maintain your own Personal Development Plan (PDP) on a quarterly basis as part of our performance management process, which allows for regular one-to-one discussions around your development at Angel Solutions.
The PDP will touch on your development, other skills and training required for development within the role in line with Company Objectives and development around softer behavioural skills as outlined in our 'Angel Way.'
