SOP and Escalation Programme Director
7 days ago
We're looking for an experienced SOP & Resolution Programme Manager to join our team at TikTok. As a key member of the Selling Partner Support (SPS) team, you will be responsible for building robust processes, identifying opportunities for improvement, and developing effective solutions to resolve escalated cases efficiently.
Your primary responsibilities will include managing project meetings, driving discussions, and keeping programmes on track while proactively identifying problems and performing root cause analysis. Additionally, you will be responsible for:
- Effective translation of complex issues into actionable solutions.
- Analysis of recurring issues, identification of root causes, and implementation of solutions to prevent future occurrences.
- Prompt escalation of critical/high-risk cases to appropriate authorities and continuous monitoring for ongoing issues.
A Bachelor's degree or equivalent practical experience is required, along with experience in operations, programme, or project management. Excellent analytical, problem-solving, and communication skills are necessary, as well as the ability to effectively translate complex issues into actionable solutions.
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IT Audit Director
1 month ago
London, Greater London, United Kingdom Director File Full timeJob OverviewOur client's technology risk assurance team is seeking a Director to lead the strategic direction and delivery of their IT Audit requirements. The successful candidate will oversee the delivery of high-quality work and develop the team members working alongside them.This is an opportunity to further develop your career and be part of the national...
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London, Greater London, United Kingdom Director File Full timeJob OverviewWe are seeking an exceptional IT Director to lead our risk management and audit team, driving strategic direction and delivering high-quality work. As a key member of the national leadership team, you will oversee the delivery of complex projects and develop a talented team of professionals.Key ResponsibilitiesRisk Assessment and Planning:...
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Senior Programme Director Position
7 days ago
London, Greater London, United Kingdom Travelers Full timeAbout the RoleAs a Programme Director at Travelers, you will be responsible for managing and implementing programmes to drive business growth and improve operational efficiency. You will work closely with Senior Leadership to develop and execute programme strategies, ensuring alignment with the company's goals and objectives.Key Responsibilities• Initiate...
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Strategic Programme Director
4 weeks ago
London, Greater London, United Kingdom Travelers Full timeWho You AreAs a Programme Director at Travelers Insurance, you will be the primary point of accountability to Senior Leadership for the management and implementation of the Programme.What You Will DoInitiate and set goals for the programme aligned with the strategic objectives of the organisation.Plan the programme from business readiness to completion...
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Programme Delivery Director
3 weeks ago
London, Greater London, United Kingdom MarkJames Search Full timeJob OverviewMark James Search is currently seeking an experienced Programme Delivery Director to join our client, a well-established organisation in the travel industry.Key ResponsibilitiesDevelop and maintain strong working relationships with programme leadership teams, senior project managers, and project managers.Manage the end-to-end delivery obligations...
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IT Strategic Assurance Lead
3 weeks ago
London, Greater London, United Kingdom Director File Full timeDirector of IT Risk Assurance Job DescriptionOur company's technology risk assurance team is growing, and we're seeking a Director to lead the strategic direction and delivery of their IT Audit requirements. As a key member of the national leadership team, you will oversee the delivery of high-quality work and develop the team members working alongside...
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Education Programmes Director
4 weeks ago
London, Greater London, United Kingdom MAYORS OFFICE FOR POLICING AND CRIME Full timeEducation Programmes DirectorWe are seeking an experienced Education Programmes Director to lead our work in the education sector. The role will involve developing and implementing programmes to reduce violence and harm, working closely with stakeholders and partners to achieve our goals.Lead on the development and implementation of education programmes to...
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Programme Director
1 month ago
London, Greater London, United Kingdom Soundandmusic Full timeProgramme DirectorThe Programme Director will lead on the delivery of our artist development programmes, awards, and commissions. Key responsibilities include working with composers and artists on our programmes, primarily through 1:1 sessions, to support their artistic and professional development. The Programme Director will also ensure the smooth and...
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Escalator Maintenance Specialist
7 days ago
London, Greater London, United Kingdom Kone México Full timeWe are seeking a skilled Escalator Maintenance Specialist to join our team at KONE in London.Company OverviewKONE moves over one billion people every day, with annual net sales of EUR 11. We employ over 60,000 professionals in more than 60 countries worldwide.Salary and BenefitsAn excellent salary is available, depending on experience, starting from £50,000...
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Elevator and Escalator Technician
1 week ago
London, Greater London, United Kingdom Kone México Full timeKONE is seeking an experienced Elevator and Escalator Technician to join its team in London.Company OverviewKONE is a global leader in the elevator and escalator industry, moving over one billion people every day. With annual net sales of EUR 11, we operate in more than 60 countries worldwide.Compensation PackageThe successful candidate can expect an...
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Shop Product and Escalation Program Manager
4 weeks ago
London, Greater London, United Kingdom TikTok Full timeAbout the RoleAs a Product and Emergency Escalation Program Manager at TikTok, you will be responsible for managing product safety and quality, driving tool automation, and crisis response systems. This role involves establishing operational processes and tools for product quality and safety escalations, collaborating with cross-functional teams, and...
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Medical Director
1 week ago
London, Greater London, United Kingdom GlaxoSmithKline Full timeGSK seeks a Medical Director to join its team in Belgium-Wavre, UK - Hertfordshire - Stevenage, Warsaw. This role involves leading pharmacovigilance and risk management planning, developing strategies for approach evaluation of issues in the clinical matrix, and leading safety components of global regulatory submissions.ResponsibilitiesLead cross-functional...
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Clinical Director for Immunisation Programme
7 days ago
London, Greater London, United Kingdom Vaccination UK Full timeImmunisation Programme Leadership OpportunityVaccination UK is seeking an experienced Clinical Lead to oversee the delivery of its immunisation programme.This key role involves ensuring compliance with CQC guidance and standards, as well as providing clinical leadership and supervision to immunisation nurses.The ideal candidate will have a background in...
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Strategic Programme Director
3 weeks ago
London, Greater London, United Kingdom Gymshark Full timeAbout UsGymshark is a leading player in the global fitness industry, driven by a mission to unite the conditioning community. We empower individuals to reach their full potential through innovative products and experiences.We're seeking an exceptional Strategic Programme Director to lead our IRL Programme, ensuring its successful delivery across all regions....
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Programme Director
2 weeks ago
London, Greater London, United Kingdom BSC Education Ltd Full timeCompany OverviewBSC Education Ltd is a renowned organisation dedicated to providing exceptional educational experiences for young learners.SalaryThe salary for this position is up to £475 per week, dependent on skills and experience.Job DescriptionWe are seeking a motivated Programme Director to lead the development and implementation of a high-quality...
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Data Transformation Programme Director
2 weeks ago
London, Greater London, United Kingdom ITV Full timeJob OverviewThis is a challenging role for an experienced leader, requiring the ability to manage complex data transformation programmes across multiple business areas.About the RoleThe successful candidate will work closely with senior business leaders to deliver ITV's data strategy, ensuring alignment with business objectives and growth plans. Key...
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Project Director
3 days ago
London, Greater London, United Kingdom Holland and Barrett Full timeCompany OverviewHolland & Barrett is a leading health and wellness retailer seeking an experienced Project Director to join our dynamic team on a 12-month fixed-term contract. Our company values equality, diversity, and individuality, allowing our people to unlock their potential and be their best.SalaryThe estimated annual salary for this role is £65,000 -...
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Strategic Programme Lead
7 days ago
London, Greater London, United Kingdom NHS Blood and Transplant Full timeJob DescriptionJoin NHS Blood and Transplant as a Strategic Programme Lead in our Digital Data & Technology Services (DDTS) directorate.Company OverviewNHS Blood and Transplant is a national organisation responsible for collecting, processing, testing, and distributing blood and transplant services across the UK. As a strategic programme lead, you will be...
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Programme Director
1 month ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeJob DescriptionAt ENGINEERINGUK, we are seeking a highly skilled Programme Director to lead the Financial Crime Enhancement Programme. This is a key role in the execution and delivery of the programme, reporting to the Global Head of Anti Financial Crime and Money Laundering Reporting Officer (MLRO).The Programme Director will be responsible for managing the...
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Ecological Programme Development Director
7 days ago
London, Greater London, United Kingdom GreenJobs Ltd Full timeRole OverviewThe Ecological Programme Development Director will be responsible for overseeing the development of various projects under the Reconnecting Bernwood, Otmoor, and the Ray programme.About GreenJobs LtdGreenJobs Ltd is a leading organization in environmental conservation and sustainable development. Our team is dedicated to protecting and restoring...