Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing tailored solutions to meet their needs.
Key Responsibilities- Provide proactive and empathetic support to customers via phone, email, and other channels
- Identify and resolve customer complaints in a timely and professional manner
- Upsell and cross-sell relevant financial products and services to customers
- Collaborate with colleagues to achieve team and business objectives
We offer a comprehensive benefits package, including:
- Competitive salary and annual bonus scheme
- 25 days' annual leave + bank holidays + rising 1 day per year of service
- Holiday trading scheme allowing the ability to buy and sell additional annual leave days
- Generous employer pension contributions
- Continuous training and development opportunities
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic computer skills, including MS Office applications
- Enthusiasm to develop in role capabilities and new skills
Skipton Building Society is a leading provider of financial services, committed to delivering exceptional customer experiences and supporting the growth and development of our employees.
-
Customer Service Representative
2 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeWe are seeking a skilled Customer Service Representative to join our Credit Management team at Skipton Building Society. As a key member of our team, you will be responsible for handling customer inquiries and providing solutions to customers who are struggling to pay their mortgages.Key responsibilities include:Handling inbound and outbound calls with...
-
Customer Service Representative
2 weeks ago
Skipton, North Yorkshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Tesco Skipton. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Helpful Customer Service Representative
5 days ago
Skipton, North Yorkshire, United Kingdom Dechra Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:* Answer customer inquiries in a timely and professional manner* Resolve customer complaints in a fair and efficient manner*...
-
Customer Service Representative
2 weeks ago
Skipton, North Yorkshire, United Kingdom WHSmith Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Sales Assistant, you will provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards.Key ResponsibilitiesDeliver an exceptional customer service to all customers.Carry out stock replenishment,...
-
Customer Service Representative
2 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeWe're seeking a skilled Customer Service Representative to join our Credit Management team at Skipton Building Society. As a key member of our team, you'll be responsible for handling customer inquiries, providing solutions to mortgage arrears, and working closely with colleagues to ensure excellent customer service.Key Responsibilities:Handle inbound and...
-
Customer Service Representative
2 weeks ago
Skipton, North Yorkshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a Customer Service Representative to join our team at Tesco. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.Key ResponsibilitiesProvide outstanding customer service, responding to customer queries and...
-
Customer Service Representative
4 weeks ago
Skipton, North Yorkshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
4 weeks ago
Skipton, North Yorkshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Customer Service Representative
2 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our Credit Management team at Skipton Building Society. As a key member of our team, you will be responsible for handling customer inquiries, providing solutions to mortgage arrears, and ensuring timely processing of administration tasks.Key ResponsibilitiesHandle inbound and...
-
Customer Service Representative
1 week ago
Skipton, North Yorkshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative in Skipton. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.Key ResponsibilitiesProvide outstanding customer...
-
Customer Service Representative
1 month ago
Skipton, North Yorkshire, United Kingdom Tesco Full timeAbout the Role We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards. Key...
-
Customer Service Representative
1 month ago
Skipton, North Yorkshire, United Kingdom Tesco Full timeAbout the Role We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards. Key...
-
Customer Service Representative
1 month ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeJob Title: Customer Service AdviserWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing expert advice on our savings and mortgage products.Key Responsibilities:Provide positive...
-
Customer Service Representative
1 month ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeJob Title: Customer Service AdviserWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing expert advice on our savings and mortgage products.Key Responsibilities:Provide positive...
-
Customer Service Representative
2 months ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer service and support to our members.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other...
-
Customer Service Representative
2 months ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer service and support to our members.Key Responsibilities:Provide timely and effective support to customers via phone, email, and other...
-
Customer Service Representative
3 weeks ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer service and support to our customers.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and...
-
Customer Service Representative
7 days ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeJob Description:As a Customer Service Adviser at Skipton Building Society, you will be the first point of contact for our customers, delivering an excellent customer experience and resolving any issues that may arise.Key Responsibilities:Have positive conversations with our customers about their financial products and servicesIdentify opportunities to offer...
-
Customer Service Representative
2 months ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing expert advice on our savings and mortgage products.Key ResponsibilitiesProvide positive customer outcomes...
-
Customer Service Representative
2 months ago
Skipton, North Yorkshire, United Kingdom Skipton Building Society Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences and providing expert advice on our savings and mortgage products.Key ResponsibilitiesProvide positive customer outcomes...