Senior Aftersales Director

1 month ago


Gateshead, Gateshead, United Kingdom Vertu Motors group Full time
Senior Aftersales Director Opportunity

We are seeking a highly skilled and experienced Senior Aftersales Director to join our senior team at Vertu Motors, BMW MINI division.

About the Role

This is a senior leadership position that forms part of a strong divisional team, reporting directly into our BMW MINI Group Operations Director. As the BMW MINI Divisional Aftersales Director, you will provide brand-specific aftersales support, working closely with the manufacturer and our Group Aftersales Director.

Key Responsibilities
  • Lead the delivery of all operational aftersales objectives, manufacturer requirements, and franchise standards.
  • Review new technological changes and manufacturer initiatives to identify potential impact on divisional performance and implement measurable improvements.
  • Develop and lead a high-performing team of aftersales colleagues to deliver people objectives of 80% colleague stability and 90% of colleagues rating us as a great place to work.
What We Offer

In return, we offer a competitive salary package, over-performance potential, and access to a range of benefits, including our 10% Senior Executive Pension Scheme, a senior manager's company car, private medical insurance, share options, and ongoing training and progression opportunities.



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