Current jobs related to Customer Service Representative - Bexhill, East Sussex - Hastings Direct

  • Customer Service Representative

    3 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Customer Service RepresentativeAt Hastings Direct, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our policyholders who have been involved in a road traffic accident.Your Key Responsibilities:Manage a portfolio of...

  • Customer Service Representative

    3 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our policyholders, ensuring that their needs are met and their concerns are addressed.Key Responsibilities:Respond to...

  • Customer Service Representative

    2 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing accurate information about our products and services.Key...

  • Customer Service Representative

    2 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing accurate information about our products and services.Key...

  • Customer Service Representative

    4 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Bexhill. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our policyholders, ensuring they have a positive experience with our company.Key Responsibilities:Provide excellent customer service to...

  • Customer Service Representative

    4 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Bexhill. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our policyholders, ensuring they have a positive experience with our company.Key Responsibilities:Provide excellent customer service to...

  • Customer Service Representative

    4 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Bexhill. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our policyholders, ensuring they have a positive experience with our company.Key Responsibilities:Provide excellent customer service to...

  • Customer Service Representative

    4 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Bexhill. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our policyholders, ensuring they have a positive experience with our company.Key Responsibilities:Provide excellent customer service to...

  • Customer Service Representative

    3 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Bexhill. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our policyholders, ensuring they have a positive experience with our company.Key Responsibilities:Provide excellent customer service to...

  • Customer Service Representative

    4 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Bexhill. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our policyholders, ensuring they have a positive experience with our company.Key Responsibilities:Provide excellent customer service to...

  • Customer Service Representative

    3 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Bexhill. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our policyholders, ensuring they have a positive experience with our company.Key Responsibilities:Provide excellent customer service to...

  • Customer Service Representative

    3 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team in Bexhill. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our policyholders, ensuring they have a positive experience with our company.Key Responsibilities:Provide excellent customer service to...

  • Customer Service Representative

    2 months ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring that our customers are satisfied with their policy renewals.Key Responsibilities:Provide accurate and timely information to...

  • Customer Service Representative

    2 months ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring that our customers are satisfied with their policy renewals.Key Responsibilities:Provide accurate and timely information to...

  • Customer Service Representative

    2 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, handling customer inquiries, and providing accurate information about our products.Key Responsibilities:Handle customer inquiries and...

  • Customer Service Representative

    2 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, ensuring that our customers are satisfied with their policy renewals.Key Responsibilities:Provide accurate and timely information to...

  • Customer Service Representative

    3 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at Hastings Direct. As a key member of our Customer Service team, you will be responsible for handling inbound calls from customers who are interested in one of our policies or wish to make changes to an existing one.Your Key ResponsibilitiesHandle customer...

  • Customer Service Representative

    1 month ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our vibrant Bexhill office. As a key member of our Customer Service team, you will be handling inbound calls from customers who are interested in our policies or wish to make changes to their existing ones.Your Responsibilities:Handle customer inquiries and provide policy...

  • Customer Service Representative

    4 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our vibrant Bexhill office. As a key member of our Customer Service team, you will be handling inbound calls from customers who are interested in our policies or wish to make changes to their existing ones.Your Responsibilities:Handle customer inquiries and provide policy...

  • Customer Service Representative

    4 weeks ago

    Bexhill, East Sussex, United Kingdom Hastings Direct Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our vibrant Bexhill office. As a key member of our Customer Service team, you will be handling inbound calls from customers who are interested in our policies or wish to make changes to their existing ones.Your Responsibilities:Handle customer inquiries and provide policy...

Customer Service Representative

2 months ago

Bexhill, East Sussex, United Kingdom Hastings Direct Full time

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our contact centre, you will be responsible for delivering exceptional customer experiences, resolving customer queries, and providing accurate information about our products.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information about our products and services
  • Work collaboratively with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to improve customer service skills

What We Offer:

  • A competitive salary of £12,740 per annum, plus bonus and benefits
  • A comprehensive training program to develop your customer service skills
  • A dynamic and supportive team environment
  • Opportunities for career growth and professional development

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team

Working Hours:

We offer a range of part-time hours to suit your needs, including:

  • Option 1: 19.5 hours per week, Monday to Friday, with flexible start and end times
  • Option 2: 19.5 hours per week, Monday to Friday, with set start and end times
  • Option 3: 19.5 hours per week, Thursday to Sunday, with set start and end times

Training and Development:

We offer a comprehensive training program to help you develop your customer service skills and knowledge of our products. You will have the opportunity to join one of our training groups, which begin on a regular basis.

Benefits:

  • Up to 5% annual discretionary bonus
  • Hybrid working (1 day per week in the office with the option to do more depending on your preference)
  • A fantastic open-plan modern office
  • We promote a relaxed, friendly, and diverse working environment
  • 'Harrys' - a great onsite restaurant, with a wide range of choice at breakfast and lunchtime & an on-site Costa coffee
  • Generous holiday allowance
  • Pension match up to 10% of your salary
  • Life insurance (4 x base salary)
  • Discounted Hastings Direct products
  • Discounts & cashback with well-known retailers
  • Tech scheme, cycle to work, health assessments, and skin check - on completion of probation
  • Refer a friend scheme - earn £500 for every friend you refer
  • We will provide you with all the tech that you need Including a brand-new Microsoft Surface laptop